Ricky Bourbeau

I have a strong work ethic, I am a team player and a problem solver. With 10 years of restaurant experience, I have dealt with many situations and had a lot of great experiences that have helped me grow into a stronger employee. I used to manage and bartend at a restaurant in Babylon Village multiple times a week.

I would help with inventory management and ordering as well as create craft cocktail menus seasonally. When bartending, I would always provide great service and had loyal regular customers, that would come in to see me. I am always willing to go the extra mile when working and pay close attention to detail.

I feel that I would be an asset to the team and could bring a great attitude every day.

Restaurant Manager/Bartender at Horace&Sylvia's Publick House (2010-08 – 2024-06)

• Processed cash and deposits while booking catering events efficiently.
• Ensured accurate register counts and completed cash drops timely.
• Recruited, interviewed, hired, and trained staff to uphold service-oriented values.
• Conducted pre-shift meetings to discuss specials, menu changes, and house counts.
• Managed beer and liquor inventory to align with anticipated demands.
• Resolved customer issues tactfully to enhance loyalty and satisfaction.
• Created seasonal cocktails for drink specials to attract patrons.
• Maintained clean bar area and prepared fresh ingredients for cocktails.

Sales Consultant at Empire Merchants (2024-12 – Present)

• Analyzed customer needs to recommend suitable products, enhancing satisfaction and sales.
• Developed sales strategies and set targets for various accounts to drive revenue growth.
• Maintained strong client relationships to boost sales revenue consistently.
• Provided detailed product information, including features, prices, and availability, to customers.
• Facilitated product tastings to increase interest in new and existing products.
• Collaborated with suppliers to sample products, promoting sales effectively.
• Created custom graphics and point-of-sale materials to support brand promotion.

Sales Representative at Barrier Brewing Co (2021-08 – 2024-12)

• Planned efficient sales routes to maximize customer reach and revenue generation.
• Balanced servicing established accounts with proactive prospecting for new business.
• Engaged customers to cultivate relationships and enhance long-term sales opportunities.
• Interacted professionally, promoting products and informing customers about sales promotions.
• Answered inquiries regarding products, pricing, availability, uses, and credit terms.
• Demonstrated products on-site, provided facility tours, and offered ongoing support.
• Monitored market trends, product innovations, and competitor activities to inform strategies.
• Coordinated events such as beer dinners and tap takeovers to boost brand visibility.

Sales Representative at Manhattan Beer Distributors (2019-08 – 2021-08)

• Resolved customer issues amicably while balancing company interests.
• Updated knowledge on products and promotions to effectively assist customers.
• Consistently organized and replenished display racks for optimal store presentation.
• Revamped shelving systems to accommodate seasonal merchandise and promotional strategies.
• Designed attractive displays to enhance customer engagement and promote sales initiatives.
• Cultivated customer relationships to encourage repeat business and loyalty.
• Provided clear information on sales promotions, enhancing customer awareness of products.
• Educated customers on billing processes, charges, and equipment usage for better service.

Associates Degree in Business Management – Suffolk Community College (2016-06)