
Riddhiman Roy
B2B Technical Content Writer | Enterprise SaaS & Software Documentation
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About
Technical content specialist with 5+ years writing for B2B SaaS and enterprise software audiences, with recent certifications in technical writing and API documentation. Proven track record turning research and SME interviews into content that ranks and converts: 83% of published articles reached top-5 SERP positions, and content programs drove a 370% increase in organic traffic across enterprise categories including eCommerce, supply chain, and property management software. Experienced across the full content lifecycle — strategy, writing, technical editing, SEO, and team leadership.
Experience
Senior Technical Content Specialist (Editor & Team Lead) at Selecthub (2021-04 – 2025-01)
Promoted from Content Writer to Editor & Team Lead
- Served as primary technical writer for multiple enterprise software categories, including eCommerce, supply chain management, procurement, employee scheduling, and property/hotel management software.
- Authored 100+ long-form technical and buyer-focused articles; 83% ranked in the top 5 on SERP for their target keywords.
- Led SEO optimization of legacy content and repurposed case studies for LinkedIn distribution; 48% of optimizations returned legacy pages to top-5 SERP rankings.
- Built and executed yearly content calendars based on keyword and market research, driving a 370% increase in organic traffic across eCommerce, property management, and supply chain categories.
- Partnered with subject matter experts on every major piece to ensure technical accuracy and reader-first insight over pure SEO output.
- Led and mentored a 5-person global writing team, setting editorial standards and managing production across the proprietary website, partner sites, and thought-leadership platforms.
Freelance Technical & Content Writer at Self-Employed (2025-02 – Present)
Specializing in enterprise software and technical/compliance content across B2B and regulated industries
- Enterprise Software: Wrote 10 in-depth articles for Kyvos Insights, a semantic-intelligence business intelligence platform, covering product positioning and technical use cases.
- E-commerce: Ghost-wrote 4 PR and thought-leadership articles for BigCommerce, a leading enterprise e-commerce platform.
- Regulated/Compliance Content: Ghost-wrote 3 HIPAA-compliance articles for a medical company, translating regulatory requirements into clear operational guidance.
- Sports Journalism: Authored 2 interview-based features for Sportskeeda on UFC athlete Ilia Topuria, maintaining journalistic research and interview standards.
Desk Reporter at Times Internet Group (Times of India) (2020-06 – 2021-03)
- Reported daily news stories on urban development, city planning, and civic governance for a national news outlet.
Education
Post-Graduate Diploma in Multimedia Journalism – Indian Institute of Journalism and New Media
Bachelor of Science in Economics – Symbiosis School of Economics