Robert Burmaster
Senior Solutions Architect | Enterprise Presales, Technical Account Strategy & AI-Enabled Delivery
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About
Solutions Architect with 30 years leading technical presales, solution architecture, and full-lifecycle delivery for Fortune 1000 accounts — the person both engineering and sales trust to keep a deal or rollout moving. Role eliminated in a company-wide reduction in force (Nov 2025) after nearly 25 years; used the transition to build hands-on fluency in multi-agent AI systems, now applied daily to client research, technical scoping, and delivery. Google AI Professional Certificate holder.
Experience
Independent AI Consultant at The Workflow Mechanic (2026-04 – Present)
Building an AI consulting practice for SMB clients; designed and deployed production multi-agent AI systems and client-facing branding/web work.
Senior Solutions Architect at Augeo (formerly MotivAction) (2023-01 – 2025-11)
Role eliminated in a company-wide reduction in force, November 2025.
- Architected multi-agent AI systems and agentic workflows for presales operations, accelerating client research and RFP turnaround.
- Led technical presales and executive workshops, closing 8+ annual engagements totaling $500K+ ACV; maintained 99.5%+ CSAT through implementation and adoption.
- Designed REST API and multi-vendor integrations for Fortune 1000 accounts, cutting implementation timelines 20–30%; owned SOC 2 compliance readiness end to end.
Technical Project Manager at Augeo (formerly MotivAction) (2016-09 – 2023-01)
- Directed technical delivery for 6–8 concurrent enterprise SaaS implementations through UAT to go-live, closing 85%+ of qualified opportunities.
- Authored reusable REST API blueprints enabling 4 implementation partners to execute deployments independently, expanding delivery capacity without added headcount.
National Account Team Director at Augeo (formerly MotivAction) (2009-10 – 2016-09)
- Led a 5-person account team and owned RFP strategy for a flagship account generating $2M+ annual ACV with 100% renewal over 6 years; mentored 3+ team members on solutions consulting methodology.
Business Analyst, Business Development at Augeo (formerly MotivAction) (2001-01 – 2009-10)
Conducted technical discovery and solution design across 20+ annual SaaS opportunities ($5M+ pipeline) with a 70%+ win rate in competitive technical evaluations.
Measurement Services Team Leader at BI Worldwide (1996 – 2000)
Project Manager at Spanlink Communications (1995 – 1996)
Education
B.S. in Finance – Drake University
