Robert Gardner

Results driven customer service professional with over 10 years' experience seeking a challenging role to leverage exceptional communication skills, proven problem-solving abilities, and a passion for delivering outstanding customer experiences. Committed to providing top notch service and fostering strong customer relationships.

Remodel Assistance (Temporary Job) - Walmart - Tampa, Florida, United States

(2025-03 - 2025-05)

Assist in remodel of Walmart Grocery Store

Customer Service Representative - ONE TOUCH - United States

(2024-09 - 2024-12)

• Working with AT and T to provide service and troubleshoot any cellular phone issues
• Collecting payments and provide support
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
• Responded to customer requests for products, services, and company information

Environmental Service Specialist - Tampa General Hospital - Tampa, Florida, United States

(2023-06 - 2024-05)

Clean and sanitize all work and patient areas

• Patient rooms
• Bathrooms
• Work areas

CSR and Sales - Disney - Tampa, Florida, United States

(2022-04 - 2022-07)

Sales and confirmation for vacations and Park packages

• Information
• Fares
• Trips
• Cruises
• add on sales

Stocking and Customer Service - Walmart - Tampa, Florida, United States

(2021-07 - 2022-05)

Self-motivated, with a strong sense of personal responsibility. Worked effectively in fast-paced environments. Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations.

Internet Orders and Customer Service - Lowes - Clearwater, Florida, United States

(2019-12 - 2020-10)

Excellent communication skills, both verbal and written. Worked well in a team setting, providing support and guidance. Demonstrated respect, friendliness and willingness to help wherever needed. Assisted with day-to-day operations, working efficiently and productively with all team members.

CSR - Ranstad Staffing Agency - Dunedin, Florida, United States

(2019-05 - 2019-12)

Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment. Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business. Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times.

AA - Psychology - Argosy University (2018)

High School Diploma - HB Plant (1977 - 1980)