Robert Guzman

Collaborative problem solver who is adept with data cleansing, data analysis, systems integrations, workflow analysis, data migrations, API’s, process improvement, project management and negotiations to improve business operations.

Expert in identifying root cause of issues and translating complex processes into clear, understandable and actionable steps.

Expertise in:

• Data Architecture/Modeling
• Data/Systems Analysis
• Trouble ticketing - BMC Remedy
• Strategic & Operational Planning
• API development and Testing and analysis of both RESTful and SOAP services
• Google Cloud, AWS and Azure
• Data Cleansing
• Adept with SCRUM, AGILE and SDLC
• Data Forensics
• Data Curation
• Troubleshooting
• Identified bugs and anomalies
• Billing Systems – CSG, Amdocs, and ICOMS
• Systems Integrations
• IVR systems and IVR Integrations
• SQL/Oracle and SQL Server Databases
• OSS, BSS and Systems interfaces
• ERD, Sequence, Workflow, Data flow and Use case diagrams
• ETL processing
• Worked with AWS Cloud Services
• End to end testing
• Data Lineage
• Worked with both structured and unstructured data

Bachelor of Science (BS), Computer Science, DEVRY/Denver Technical College, Denver, CO

Associates of Applied Science (AAS), Electronics Engineering Technology and Telecommunications, Denver Technical College, Denver, CO

Forex Trading Certificate - Online Trading Academy, Denver, CO