Robert Negron

Lead daily back-of-house operations, overseeing inventory processing, shipment receiving, stock replenishment and overall inventory accuracy. Supervise and train team members, delegating tasks and ensuring efficient workflow in a fast-paced luxury retail environment. Work with store leadership to maintain operational excellence and achieve company performance metrics and goals.

Product Operations Lead - The Summit - Alo Yoga - Birmingham, AL

(2025-06)

• Lead daily back-of-house operations, overseeing inventory processing, shipment receiving, stock replenishment and overall inventory accuracy.
• Supervise and train team members, delegating tasks and ensuring efficient workflow in a fast-paced luxury retail environment.
• Work with store leadership to maintain operational excellence and achieve company performance metrics and goals.
• Regularly lead sales floor operations, providing exceptional customer service and resolving customer concerns to enhance the guest experience.
• Train new employees and foster a collaborative team culture by driving strong customer engagement with organized standard operating procedures.
• Coordinate inventory movement between sales floor and stockroom to ensure product availability, maximize sales and maintain a luxurious shopping experience for customers.
• Monitor operational processes and identify opportunities to improve efficiency, organization, and productivity

Product Operations Lead - The Summit - Lululemon - Birmingham, AL

(2023-06 - 2024-09)

• Managed overnight inventory operations, ensuring accurate processing, organization, and replenishment of merchandise to support daily store performance.
• Maintained high standards of inventory accuracy and product presentation through diligent quality control procedures.
• Collaborated with store leadership to prepare the sales floor for daily operations and product launches.
• Trained and mentored new team members on operational procedures, safety standards and company expectations.
• Supported a positive team environment while balancing the demands of a high-volume retail setting.

Store Inventory Lead - The Summit - Lululemon - Birmingham, AL

(2022-05 - 2023-06)

• Processed and received shipments of product to ensure the store was properly stocked.
• Stocking and displaying products according to company standards.
• Led the night-shift team members in completing inventory, stocking and operational tasks within specific deadlines.

Keyleader - Lehigh Valley Mall - Lululemon - Whitehall, PA

(2021-05 - 2022-05)

• Served as sales floor leader, directing team priorities, supporting sales initiatives and ensuring a seamless guest experience.
• Resolved customer concerns professionally and efficiently.
• Collaborated with the leadership team and management to maintain an esthetic store presentation, inventory accuracy, and operational efficiency.
• Mentored and trained new team members on customer service, product knowledge, and company standards.

Educator - Lehigh Valley Mall - Lululemon - Whitehall, PA

(2021-08 - 2022-02)

• Delivered excellent guest experiences by building relationships, identifying customer needs, and providing personalized product recommendations.
• Provided exceptional customer service in a high-volume retail environment.
• Educated guests on technical product features.

Sales Rep - Walmart - Bethlehem, PA

(2020-06 - 2020-08)

• Specialized in the technology department, aiding customers in product education and selection.
• Drove sales by communicating with customers and catering to their unique needs.

Head Guard - Lifeguard - Bethlehem, PA

(2016-05 - 2019-08)

• Supervised daily pool operations ensuring compliance with safety regulations and emergency procedures.
• Led and trained lifeguard staff.
• Performed regular inspections and maintenance of pool facilities and equipment to ensure a safe environment.
• Communicated with patrons, addressing questions, concerns and conflicts while maintaining a positive customer experience.
• Demonstrated strong leadership, decision making, and crisis-management skills in a fast-paced environment requiring attention to details.

Men's Swimming and Diving - University of Pittsburgh (2018 - 2020)

Liberty High School (2014 - 2018)