Robyn Bradford

To secure a leadership position within an industry where I can leverage my extensive experience in daily operations, leadership, sales, food and beverage management, and superior customer service to enhance the overall guest experience.

Teaching Instructor at The Golf Courses of Incline Village Lake Tahoe (2025 – Present)

• Provide private and group golf lessons for individuals in need

Owner / General Manager at Bricks & Birch (Pizzeria, Café, Bakery & Stumptown Gourmet Coffee) (2018 – 2024)

Owned and operated a successful pizzeria and café, managing all aspects of the business, including staffing, operations, customer service, and marketing.

• Increased profit margin by nearly 300% and adapted business strategies to navigate challenges during the COVID-19 pandemic.

Head Golf Professional / Tournament Sales Director at The Golf Courses of Incline Village Lake Tahoe (2013 – 2017)

• Managed daily golf operations, including tournament sales and coordination for large events with up to 300 participants.
• Increased rounds played by 30% from 2013-2016.
• Directed staff and provided leadership in golf program development, marketing, and customer relations.

1st Assistant Golf Professional / Retail Merchandiser / Buyer Manager at Mesa Country Club (2011 – 2013)

• Managed retail operations, including purchasing, merchandising, and inventory control.
• Provided golf instruction, organized events, and facilitated member relations.

1st Assistant Golf Professional / Retail Merchandiser / Buyer Manager at FireRock Country Club (2007 – 2011)

• Oversaw retail operations, including the buying process, displays, and inventory management.
• Directed event planning, member services, and operational duties.

1st Assistant Golf Professional / Retail Merchandiser / Buyer Manager at The Rim Country Club (2005 – 2007)

• Coordinated golf operations, managed retail inventory, and led customer service initiatives.

2nd Assistant Golf Professional at Rio Verde Country Club (2003 – 2005)

• Assisted in daily golf operations, member relations, and tournament coordination.

Food & Beverage Manager / Assistant Golf Professional at Crestwicke Country Club (1998 – 2003)

• Managed food and beverage operations, including staff training, inventory, and menu creation.
• Assisted with golf operations and customer service duties.

Bachelor of Business Management; Bachelor of Commercial Recreation and Program Management – Illinois State University (1998 – 2003)

Class A PGA Golf Professional – Golf Professional Training Program (GPTP) (2004 – 2009)