Paul Untalan
Professional Experienced Manager
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About
Experienced professional manager capable of leading teams through ever-changing business environments. Successfully managed teams and businesses in a diverse variety of industries including retail, transportation, hospitality, construction, food service, fulfillment and manufacturing.
I have experience and am skilled in the following:
- Team Building
- Training & Development
- Scheduling
- Strategic Planning
- Purchasing
- Customer Service
- Microsoft Office
- Quickbooks / Bookkeeping
- Human Resources
- Problem Solving
- Critical Thinking
- Multi-Tasking
- Communication
- Continuous Improvement
- Financial Analysis / Budgeting
- Profit & Loss
I am passionate about whatever I set my mind to, both in work and in my personal time. I enjoy challenges and reaching for and attaining lofty goals. I love family, my two dogs, my country. I consider myself lucky in that I am happy and healthy, both things that I take time to ensure I do everything I can to stay that way.
I believe I can contribute at a high level and deliver real results for just about any company in any industry. Give me a task, goal, direction along with any necessary specific training, and get ready to reap the rewards!
Experience
Amazon Fulfillment Center – Area Manager II
2024-Present
Support, mentor, and motivate hourly workforce; manage safety, quality, productivity, and customer delivery promises; collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives; managed a team of approximately 80+ associates
M&M Feed & Supply True Value – General Manager
2021-2024
Took over a $10M a year business; increased overall profit margin; decreased outstanding A/R balance and past due; smooth transition between previous management; managed business through a significant down cycle; assisted in developing updated strategic business plan; responsible for well over $5M in purchasing since August 2021; vendor management; budgeting; forecasting; pricing decisions; aligned labor to revenue metric; ensured outstanding customer service delivered consistently
Q&D Manufacturing – General Manager
2015-2019
Oversaw production and ensured effective quality control measures; established KPIs, measured, maintained and made adjustments as necessary, trained and implemented LEAN principles throughout manufacturing processes, helped develop and utilize a site-specific MRP system; actively recruited, hired and fired personnel as business demands dictated; managed business through change in ownership; actively engaged in sales to bring on more clients and additional work; payroll and bookkeeping; scheduling; shipping & receiving; staff training and development; strategic planning; put in place process to update to newer ISO9001/2015 standard
Westshore Oceanfront Suites – General Manager
2013-2015
Increased revenue by over $100k (25%) within one year of taking over; improved Trip Advisor customer ranking from #28 in the market to #10; responsible for hiring, firing, training & development; revenue management including adding web-based booking sites such as Expedia and Booking.com and AirBnB; housekeeping, maintenance and exceptional customer service
Goodwill – eCommerce Warehouse Shipping Supervisor
2012-2013
Aided in expanding market to eBay market; in charge of a team of approximately 20 persons; oversaw machine and database maintenance; scheduling; personnel performance evaluations; transportation logistics; site safety and security; participated in management meetings and conducted staff meetings daily/weekly; safe forklift operation The Lovin’ Spoonfull Restaurant & Bar – Owner/Operator
2010-2012
Opened during a recession on the coast in Oregon in the winter…who’d a thunk it? Spent a month getting the stie ready to open on a shoestring budget; set up vendors; purchasing; passed county health inspection; food handler’s and OLCC liquor license approval; scheduling; employee training; team building; cash handling; accounting/bookkeeping; account reconciliation; open breakfast, lunch and dinner…7 days a week; and yes…“Spoonfull” spelled with two “L’s” intentionally; closed due to original landlord losing property in recession
ADDITIONAL WORK EXPERIENCES – Glad to expand upon specific duties for each upon request
- Uplink Painting & Design – Owner/Operator
- InnVentures, Inc. (Marriott) – Front Office Manager / Sales Account Manager
- Uplink Transportation & Tours – Owner/Operator
- Sandy’s Camera Shops – Director of Operations
Education
Portland State University
Bachelor’s Degree (B.A.) - Business Administration
Focus - Human Resource Management
