Ronald Dixon
Hardworking business service officer with 15 years of experience in customer service and business administration
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About
Hardworking business service officer with 15 years of experience in customer service and business administration. Expertise in purchasing, contracts, and telecommunications management, complemented by strong organizational and data entry skills. Proven ability to enhance customer satisfaction and streamline operations, seeking to leverage extensive experience in a dynamic role that values efficiency and service excellence.
Experience
Customer Service Associate at Home Depot (2022-10 – 2024-01)
Cashier, special orders, returns, customer service, rentals, and phone orders.
Business Service Officer at State of California (2007-08 – 2020-08)
- Business Administration
- Purchasing and Contracts
- Property Control
Electrician Apprentice at Associated Builders and Contractors, Inc (2003-01 – 2006-08)
Commercial and industrial electrical construction including new building and remodernizations. Installed electrical systems and perform safety procedures daily. Read blueprints and diagrams.
Call Center Representative at Professional Bureau of Collections (2001-01 – 2003-01)
Placed and received high volume inbound and outbound phone calls. Negotiated repayment of delinquent financial debt obligations. Processed customer payments. Provided client and customer service.
Education
Business in General Education – American River College (2018-01 – 2019-06)
Business in General Education – Post University (2013-09 – 2015-06)
Occupational Health & Safety in Construction – Construction Craft Training Center (2002-06 – 2005-06)
