Roscio Moreno

Operations & Maintenance Tenant Relations Compliance

Property Manager - Orange Skies LLC

(2018-08)

• Operations & Maintenance
• Tenant Relations
• Compliance
• Supervise staff

Public Relations Assistant - Viva Radio - Chicago, IL

(2011-11 - 2018-08)

Managing database keeping accurate logs

• Point of contact for the public
• Inventory of merchandise
• Directing inquiries to the correct department
• Special Events set up and giveaway promotional items

Front desk, Disney University training, Operational Support (graveyard) - Walt Disney World - Lake Buena Vista, FL

(2003-11 - 2010-04)

Diverse knowledge of the front and back office for WDW Resorts

• Maintain relations with annual guest
• Checkin/checkout routines
• Payment submissions
• Disney University teacher for New Hires
• Analyze documents for the French Quarter Riverside Resort
• Resolved escaladed operations issues
• Close relation with the Management for housekeeping items
• Dispatched over a XTB

Certificate - Travel & Hospitality - Joliet, IL