Rose Mary Macagba

I have experience as a Lead Housekeeper in a hospital facility for 10 years.

-Supervise and lead a team in providing patient intake, scheduling, and access support, ensuring smooth and timely processes.

-Manage daily housekeeping operations, ensuring cleanliness and compliance with health and safety standards.

-Coordinate patient-facing communication, resolve access issues, and support patients with appointment and insurance inquiries.

-Oversee staff training, performance evaluations, and adherence to protocols for patient support and environmental services.

-Monitor quality assurance metrics, conduct audits, and ensure a safe, clean, and welcoming environment for patients.

Bachelor's of Science in Commerce Major in Accounting