Rosie Mera

Motivated and dependable professional with several years of experience in administrative support, customer service, and office operations. Strong communication, organization, and multitasking abilities with experience handling phone systems, data entry, and assisting customers and staff in fast-paced environments.

Office Assistant - Quality Cans Inc.

(2018-02 - 2025-01)

• Provided administrative and office support for daily business operations
• Answered phones and responded to emails from customers and vendors
• Maintained organized records, invoices, and company files
• Performed data entry and assisted with order processing
• Coordinated with warehouse and office staff to ensure efficient workflow

Data Entry / Customer Service Representative - Forever 21 Headquarters

(2017-04 - 2017-10)

• Entered and maintained data records with accuracy and attention to detail
• Answered incoming phone calls and directed callers to the appropriate department
• Provided customer service support and responded to general inquiries
• Assisted with office administrative tasks and documentation

Support Staff / Office Assistant - Pomona Unified School District

(2015-08 - 2017-03)

• Assisted school staff with daily administrative duties
• Maintained and organized student records and office files
• Helped manage front office tasks and assisted visitors and students
• Supported office staff to maintain efficient school operations

Team Member - Jimmy John's

(2015-02 - 2015-08)

• Prepared food items and fulfilled customer orders quickly and accurately
• Provided customer service in a fast-paced environment
• Maintained cleanliness and organization of the store

Retail Sales Associate - O'Reilly Auto Parts

(2014-12 - 2015-02)

• Assisted customers in locating automotive parts and products
• Processed sales transactions and handled cash register operations
• Helped maintain store inventory and stocked merchandise

Front End Associate / Store Support - Safeway

(2013-12 - 2014-10)

• Worked as a front-end cashier, assisting customers with purchases
• Supported the floral department with stocking and customer orders
• Occasionally assisted the liquor department when additional help was needed
• Helped maintain store organization and restock merchandise