Ross Shimada

Army Instructor, Senior Instructor, Course Manager, Personnel Management at Hawaii Army National Guard (2013-05 – Present)

Supervise and manage a team of over 30 personnel with responsibility for training, certification, curriculum development, and policy implementation.

• Supervise and manage a team of over 30 personnel, ensuring effective coordination and leadership within the unit
• Vet new applicants for the instructor program, maintaining high standards for incoming candidates
• Facilitate group activities and lead discussions to encourage engagement and collaborative learning among team members
• Train and certify instructors, ensuring all training requirements and educational standards are met
• Prepare class sessions and assignments, contributing to a structured and comprehensive curriculum
• Maintain accurate records of personnel, training sessions, and program outcomes
• Utilize a variety of instructional methods, materials, and techniques to effectively educate students and accommodate diverse learning styles
• Develop and implement policies and procedures to enhance instructional quality and organizational efficiency

Maintainer, Logistical Support Assistant at Pearl Harbor, NAVSUP FLC (2022-10 – 2023-11)

Provided logistical support with focus on customer service, records management, interdepartmental coordination, and report preparation.

• Developed strong relationships with customers by providing exceptional customer service and support
• Maintained an organized filing system, both electronically and manually, to facilitate easy access to documents as needed
• Used excellent communication skills to coordinate effectively with various departments across the organization
• Scheduled and confirmed appointments for clients, customers, and supervisors, ensuring efficient time management
• Managed multiple projects and deadlines simultaneously, demonstrating strong organizational and prioritization skills
• Facilitated communication among employees across multiple departments to support organizational objectives
• Prepared detailed weekly reports for management, documenting progress and operational outcomes

Supervisor, Medical Logistics at Hawaii Army National Guard (2008-08 – 2013-01)

Supervised medical logistics operations with responsibility for staff training, performance management, inventory control, and operational improvements.

• Trained new employees on company policies, procedures, and work ethics to establish a solid foundation for success
• Supervised and coordinated staff activities to ensure adherence to established policies, procedures, and standards
• Delegated tasks to team members based on individual strengths, optimizing productivity and teamwork
• Collaborated with upper management to develop strategies aimed at improving operational efficiency within the department
• Resolved conflicts between team members and departments to maintain a positive and productive work environment
• Assessed staff performance regularly, providing constructive feedback and coaching to facilitate professional growth and improved results
• Tracked company inventory and identified shortages to inform future product orders and supply chain needs
• Conducted employee evaluations and documented overall progress for continuous improvement
• Administered disciplinary actions in accordance with company policy when necessary
• Created detailed reports summarizing daily operations, progress toward objectives, and areas for improvement

Assistant Varsity Girls Basketball Coach at Aiea High School (2025-05 – Present)

Provide coaching support and guidance to the varsity girls basketball team.

• Provide coaching support and guidance to the varsity girls basketball team, fostering skill development and teamwork

Assistant Varsity Girls Basketball Coach at University Lab Schools (2017-10 – 2022-02)

Assisted in coaching the varsity girls basketball team.

• Assisted in coaching the varsity girls basketball team, contributing to athletic development and team success