Roussanda Gay
Hospitality professional with experience in bartending, private events, guest relations, and fast-paced service environments
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About
Hospitality professional with experience in bartending, private events, guest relations, and fast-paced service environments. Skilled in beverage service, client relationships, event support, and creating memorable guest experiences. Known for professionalism, attention to detail, strong communication, and the ability to deliver exceptional service under pressure.
Experience
Private Event Bartender & Host - Independent Business
- Provide bartending services for private gatherings and special events.
- Manage client communication, event preparation, beverage planning, and guest experience.
- Use sales, marketing, and relationship-building skills to grow clientele and deliver memorable events.
Bartender - Cantina Restaurant - Westchester, NY
(2020-01 - 2022-12)
- Delivered high-quality beverage service in a fast-paced restaurant environment.
- Managed multiple guest orders while maintaining accuracy, efficiency, and a welcoming atmosphere.
- Built positive guest relationships through attentive service and professionalism.
Hospitality Service - Hard Rock Café — Yankee Stadium - Bronx, NY
(2012-01 - 2014-12)
- Provided hospitality service in a high-volume dining and entertainment environment.
- Assisted guests with professionalism while supporting busy event operations.
Customer Service Representative - World Trade Center
(2015-01 - 2019-12)
- Provided exceptional guest assistance and created positive visitor experiences.
- Worked effectively with large crowds while maintaining professionalism and attention to detail.
Transportation Specialist - Sky Hop Global - New York, NY
(2025-07 - 2026-06)
- Provided professional service and communication while coordinating transportation needs.
Bus Operator - MV Transportation
(2022-01 - 2025-12)
- Delivered reliable, professional customer service while assisting passengers.
- Maintained safety, organization, and high service standards.
Education
Liberal Arts - Medgar Evers College
High School Diploma - It Takes A Village Academy

