Rozita Young
Administrative Professional | Leasing Agent Candidate
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About
Customer-focused administrative professional with experience in front desk operations, hospitality, customer service, scheduling, and sales. Currently enrolled in a Real Estate Salesperson Pre-Licensing Course (Expected Completion: December 2026). Strong communication, organization, and relationship-building skills with a passion for helping residents find the right home and delivering exceptional service.
Experience
Secretary at ESS/NHK8 (2023-10 – Present)
- Manage appointments, interviews, schedules, and conference room coordination.
- Support purchasing, inventory tracking, and administrative operations.
- Provide professional customer service and maintain accurate records.
Server/Bartender at Applebee's (2022-12 – 2025-01)
- Built strong customer relationships in a fast-paced environment.
- Handled cash transactions and resolved customer concerns professionally.
Receptionist at Kids First Pediatrics (2022-11 – 2023-08)
- Scheduled appointments, verified insurance, answered phones, and welcomed visitors.
- Maintained confidential records and coordinated daily office operations.
Hotel Front Desk at Candlewood Suites (2019-06 – 2022-11)
- Managed reservations, check-ins/check-outs, guest requests, and payments.
- Delivered exceptional hospitality and resolved guest issues promptly.
Sales Associate at Bath & Body Works (2018-10 – 2019-05)
- Recommended products, exceeded customer expectations, and processed transactions.
Customer Service Representative at Convergys (2018-05 – 2018-09)
- Resolved customer inquiries and coordinated with internal departments.
Education
Real Estate Salesperson Pre-Licensing Course (2026-12)
High School Diploma – Herschel V. Jenkins High School
