Ruzaik Ameen

An innovative, passionate and transformative team leader specializing in Banner ERP, business process analysis and optimization, application development, digitization and report writing. Specialize in data science, ETL mapping, data modeling and visualization for managerial dashboard for informed decision making. Automate processes using Automic job scheduler and EDI technology.

Troubleshoot operational issues via help desk tickets. Streamline workflows to improve user experience. Support SIS-student, AR-student billing, financial aid, finance, General, BANSECR, HR with payroll.

Higher education portfolio includes project management, change management, data security and privacy, Banner training, Customer Relationship Management (CRM) and communications to achieve Higher Education excellence.

Banner Consultant - Iconma and Ellucian - Reston, Virginia

(2025-11 - 2026-07)

• Performed SQL data analysis with TOAD and SQL Developer tools to rectify operational issues with finance general ledger, encumbrance, procurement, EDI-Banking software, check clearance, budget reconciliation, Year-end fiscal close
• Corrected data load and feed document errors
• Monitored fiscal controls and approval queue process
• Documented Banner defects
• Escalated and routed newly identified Banner defects to Ellucian development team using ServiceNow
• Documented tasks for Atlassian Jira project status tracking and reporting
• Assisted clients with their Cloud and SaaS migration
• Evaluated infra structure, servers for release managers
• Collaborated with multiple Ellucian teams for project sign-off for closing

Software Developer, Programmer/Analyst - Robert Half and Texas A&M

(2023-04 - 2025-09)

• Developed, tested and deployed modified solutions to extend the Banner 9.0 baseline functionality
• Supported SIS-student, finance, Accounts Receivable, Financial Aid, Degreeworks and Banner self-service
• Resolved production critical issues assigned to me on Atlassian Jira for project status tracking and reporting
• Managed scrum meetings to collaborate work with stakeholders
• Sunset Cognos reporting environment and converted reports to Evisions Argos
• Helped resolve issues with the MAPS server administration issues
• Performed business analysis with story telling
• Gathered additional requirements to avoid or minimize scope creep on projects
• Used Visio to create flow charts and flow diagrams for functional and technical specification documents with source and target data mappings
• Teamed with IT security and Help Desk to implement additional security protocols on Identity and Access Management (IAM), MFA authentication, OKTA and QR issues on multiple devices

Database Manager - Northeastern University - Boston, Massachusetts

(2020-03 - 2023-03)

• Managed database and application releases, server environments, database conversion, migrations and sunset of technical server stacks
• Managed Oracle and Microsoft SQL Server databases and architecture for Boston main campus and NU-global campuses
• Administered and resolved operational issues with Identity Access Management (IAM), Cisco VPN, DUO multi-factor authentication, SSO and Microsoft Active Directory
• Assisted user training, on-boarding and off-boarding by auditing user account access and troubleshooting single sign-on access issues

Software Engineer - CSTS Consulting - Germantown, Maryland

(2018-08 - 2020-02)

Engineered and developed Bio-Informatic applications for the Department of Homeland Security (DHS). Programmed in Java, Python, PLSQL, Bit bucket, GitHub and AWS cloud technologies to automate and utilize AI for real time data visualization for multiple agencies. Deployed NIST Federal Government best practice for programming and Cyber Security awareness controls to threat detection and defend source code manipulation from hackers and bad actors.

Finance Systems Manager - OCFO - Washington-DC

(2016-06 - 2018-07)

Served as Financial operations manager overseeing Banner Finance education cluster clients. Streamlined operations to steer ITS and Financial operations in order to pass annual audits and to be compliant with the District of Columbia and Federal Government audits. Supported cross functional department and multiple work streams to collaborate and improve business efficiency.

Managed a hybrid ERP eco-system with Oracle-Banner, PeopleSoft Finance and Workday HR payroll management system to synchronize operations in real-time utilizing REST, SOAP web services.

Consultant Software Engineer - Lanleys LLC - South Orange, New Jersey

(2015-03 - 2016-06)

Technical consultant and lead to deploy ERP systems for Touro College & University System, NY-Medical College to a new Banner ecosystem comprising of Banner Student, Finance and HR module. Developed applications, supported technical and functional day-to-day operational needs and helped IT Department to plan for Banner9/XE conversion project initiative.

• Programmed and developed Banner interfaces, forms and external applications to integrate Banner HR and employee retirement planning/investment portfolio's with TIAA-CREF, Fidelity and AFLAC for supplementary benefits management

Consultant - Revolution Tech+Lanleys LLC - South Orange, New Jersey

(2014-09 - 2015-02)

• Authored RFP's, generating technical specifications to designing technical road map and server builds to host Banner ERP and solutions
• Managed the legacy data migration over to Banner, PeopleSoft, Workday and Salesforce
• Assisted client with VMware server builds, server-architecture, Operating System install, installing databases, applying security certificates, firewall and network security for opening ports
• Implemented a Document Management portal using Canvas and Daptive
• Assisted One Montclair PMO team in reaching established project milestones, change control, change management and how best to streamline ServiveNow incident reporting and service requests with Magic help desk

Consultant, Interim Enrollment Director - Lanleys LLC - South Orange, New Jersey

(2011-03 - 2014-08)

• Managed Enrollment Management team to implement Banner Student module across admissions, registrar, bursar and cross functional Financial Aid and student residential services
• Oversaw undergraduate and law school enrollment intake and work to increase recruitment, matriculation, student academic performance and retention
• Reported directly to the provost of student affairs on KPI and admission performance metrics
• Gained expertise in Banner frameworks and modules for student services, working on integrating and managing student data effectively within Oracle databases
• Developed and optimized PL/SQL procedures to support critical database operations, ensuring the efficient processing of student-related data within Banner
• Worked with Banner data structures and integrated Canvas LMS, facilitating accurate data exchange and enhancing student information systems
• Developed BI reports for financial analysis for aging, trending and predicting outcomes using Cognos, Argos, Tableau to take strategic and informed decisions for senior management
• Developed and automated e-transcripts using Formfusion, MAPS server and campus portal to leverage technology with the National Clearinghouse
• Managed staff, department budget, daily operations and performed administrative duties
• Interviewed, hired and mentored new staff
• Developed institutional reports using Cognos, ETL tools for data mapping and capturing for Banner ODS/EDW, RAP and SRP

Banner and BI Reports Consultant - M10Tek - Rosewell, Georgia

(2009-05 - 2011-03)

Federal and State Government Contractor to deploy Oracle Finance and PeopleSoft ERP for Washington DC government.

Integrated

Banner data with Canvas LMS, ensuring accurate and efficient data flow between systems to enhance the student experience and academic tracking. Designed and developed new data-warehouse and implemented a new reporting methodology using Cognos BI, Argos and Microstrategy. Migrated legacy reports to Cognos and Oracle Discoverer. Reported directly to CIO and Board of Trustees to report on financial budgets and performance of various District agencies like Treasury, School board, Charter schools, Office of the Ombudsman, and Government Accounting Office.

Business Analyst and Lead Application Developer - MK2 Technology Corp - Cleveland, OH

(2009-05 - 2011-03)

Served as consultant and project lead at Otterbein University implementing Banner HR/Payroll, position control and Workflow. Interfaced Kronos time sheet management system with Banner.

Principal Consultant - SunGardHE - Malvern, Pennsylvania

(2006-03 - 2009-03)

Principal consultant for SunGard Data systems supporting clients in ODS and EDW implementation. Provided on-site technical and functional training on how to leverage data-warehouse components, reporting views and packages to generate institutional reports and special data extraction and column formats for third party solutions integration for outside vendors. Developed BI reports for campus solutions, external partners, and institutions.