Ryan Lowery

Energetic housekeeper with over 15+ years experience in providing excellent cleaning services in a variety of hospitality settings. Excels in multitasking, managing housekeeping teams, and conducting quality control inspections. Authorized to work in the US for any employer

Housekeeper - Wintergreen Resort - Nellysford, VA

(2019-08 - 2025-10)

• Met with homeowners to discuss their expectations and preferences.
• Cleaned rugs, carpets, upholstered furniture and draperies using vacuum cleaners and shampooers
• Sanitized bathrooms, toilets, showers, and sinks as well as the kitchen fixtures and appliances.
• Dusted ceilings, light fixtures, picture frames, tables and chairs, prioritize work.
• Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times

Housekeeping Supervisor - Best Western Plus - Waynesboro, VA

(2006-01 - 2017-06)

• Led the housekeeping team in maintaining cleanliness and order across all hotel areas, ensuring compliance with brand standards.
• Developed and implemented effective cleaning protocols, enhancing operational efficiency and guest satisfaction.
• Managed inventory and procurement of cleaning supplies, reducing costs by 15% while maintaining quality.
• Conducted regular inspections of guest rooms and public areas to uphold high cleanliness standards.
• Trained and mentored staff on best practices in housekeeping and customer service, resulting in a 30% performance improvement.
• Collaborated with management to develop budgets and forecasts for housekeeping operations, ensuring financial targets were met.
• Resosolved guest complaints promptly and effectively, contributing to a 95% satisfaction rating.

Server - Ryan's Steakhouse - Stanton, VA

(2005-02 - 2009-09)

• Greeting customers and helping them to their tables
• Taking orders and communicating them to the kitchen
• Serving food and drinks to customers
• Maintaining tables and keeping them clean
• Addressing customer concerns and providing solutions
• Managing cash register
• Adhering to sanitation and safety standards

Graduate - Cosmetology - Valley Voh Technical center (2003-03 - 2005-09)

Graduate (12th) - Stuarts Draft High School (2000-06 - 2005-07)