Ryan Marsh

Accomplished hospitality professional with over 17 years of experience in high-volume, upscale dining environments. Proven ability to deliver exceptional guest service, manage multiple tables efficiently, and upsell menu items through extensive product knowledge. Holds a WSET Level 2 Certification and excels in POS system operation, problem-solving, and team collaboration.

Eager to leverage strong communication and customer engagement skills to contribute to the success of a dynamic restaurant team.

Server at Ruth's Chris Steakhouse (2026 – Present)

• Orchestrated exceptional dining experiences within a high-volume, upscale steakhouse.
• Delivered attentive table service, showcasing comprehensive knowledge of menu items, wine selections, and fine dining procedures.
• Managed multiple tables concurrently, ensuring accuracy, efficiency, and utmost guest satisfaction.
• Fostered seamless service by collaborating effectively with server assistants, servers, bartenders, and BOH

Server/Private Events Server at Five Crowns Restaurant (2021 – 2026)

• Provided a warm welcome and exceptional hospitality to guests upon arrival.
• Articulated details of new menu items and daily specials with clarity and enthusiasm.
• Leveraged extensive wine and food pairing knowledge to enhance guest orders and drive sales.
• Executed duties effectively in both regular dining room service and private party settings.
• Secured all cash, credit card, and gift card transactions using POS software.
• Maintained up-to-date knowledge of current menu offerings, ingredients, preparation techniques, and dietary restrictions to assist guests.

Server/Lead Server at Billy's at the Beach Restaurant (2003 – 2020)

• Attentively listened to guest needs and responded promptly to deliver personalized service.
• Ensured prompt delivery of food and beverages to all customers.
• Communicated professionally and effectively with customers, colleagues, and supervisors.
• Articulated details of new menu items and daily specials to enhance the guest experience.
• Assisted in training new staff members and provided support for daily operational tasks.