Retail To Business Account Executive at Xfinity (2025-05 – Present)
Managed a designated territory consisting of an assigned Xfinity retail store and its surrounding radius to drive Comcast Business customer acquisition and lead generation.
- Conducted field prospecting through cold calling, canvassing, and door-to-door outreach to identify and secure Comcast Business Mobile customers within assigned territory.
- Developed relationships with local business owners to introduce and position Comcast Business products and services based on operational needs.
- Partnered directly with retail store associates and leadership to identify potential business account opportunities and generate qualified leads.
- Trained and coached retail sales representatives on business sales discovery, lead qualification, and recognizing opportunities for Comcast Business services.
- Educated in-store teams on business-focused sales conversations, customer pain points, and referral processes to improve opportunity generation.
- Worked in a hybrid role balancing field sales activity, business prospecting, in-store collaboration, and account development.
- Utilized consultative selling techniques to present tailored business solutions, including internet and mobile services for SMB clients.
- Maintained and managed an active sales pipeline through CRM systems, follow-up communication, and territory organization.
- Collaborated cross-functionally with retail leadership and Comcast Business teams to support territory growth and improve business customer engagement.
- Operated in a fast-paced, quota-driven sales environment with a strong focus on relationship building, prospecting activity, and revenue growth.
Retail Sales Associate at Verizon (2024-09 – 2025-05)
- Delivered exceptional customer service by identifying customer needs and recommending the best wireless solutions, including phones, plans, and accessories.
- Consistently exceeded sales targets by building rapport with customers, effectively handling objections, and closing sales.
- Developed strong product knowledge to educate customers on the latest mobile technology and services.
- Managed customer accounts, assisted with billing inquiries, and resolved technical issues to enhance customer satisfaction and retention.
- Worked in a fast-paced retail environment, collaborating with team members to achieve store goals and maintain a high level of customer engagement.
- Utilized upselling and cross-selling techniques to maximize revenue and ensure customers had the best possible experience.
Commercial Sales Manager at AutoZone (2023-05 – 2024-09)
- Drove commercial sales growth by prospecting new business accounts, upselling auto parts, and consistently exceeding sales targets.
- Built strong relationships with clients by addressing their needs, ensuring their satisfaction, and fostering repeat business through excellent service.
- Welcomed customers warmly, efficiently managing store traffic, and ensuring a positive experience from start to finish.
- Educated commercial clients on using platforms like the AutoZone App and AutoZone.com, fostering long-lasting relationships.
Part Sales Associate at AutoZone (2022-12 – 2023-05)
Promoted to Commercial Sales Specialist
Intern at Finish Logic (2020-06 – 2021-08)
- Responsible for the timely delivery and pick-up of products from business and consumer clients, ensuring accurate and efficient service.
- Provided tire services, including installations and inspections, during client visits to ensure vehicle readiness and customer satisfaction.
- Met with clients during non-business hours, delivering exceptional service and addressing their needs promptly.
- Collaborated efficiently with team members to complete projects and consistently meet tight deadlines.
