Saad Siddiqui

Execution-oriented Stanford Certified Product Manager (SCPM) with 20 years’ progressive expertise in Complex Technical Product/Program Management. Led various products, programs and go-to-market strategies at F500 companies worldwide notably Microsoft, Amazon, Best Buy, Groupon. Possess a blend of technology, business systems analysis, software development, P&L management, and leadership skills to optimize processes, drive rigorous product development efforts, and introduce major technology and content enhancements.

Readily drive consensus, improve collaboration, and lead by influence.

AREA OF EXPERTISE

Program/Product Management | Strategic Planning | Talent Acquisition and Team Building | Team Leadership | E-Commerce Customer Experience Management | Cross Functional Stakeholder Management | Software/Product Lifecycle Management Building PaaS/SaaS Solutions| Vendor Management | Catalog/Taxonomy Management | Supply Chain Engineering

CAREER HIGHLIGHTS 

• Manufacturing Data Services Platform that will result in $8Bn in incremental revenue for Microsoft by 2025
• Storage by Amazon that will generate $458Mn in revenue by 2020 
• Groupon’s Vendor Management Portal that improved 85% Deal Lifecycle 
• Best Buy’s Marketplace that resulted in $5Bn of additional Sales in 2013 
• Staples End-to-end Customer Experience that resulted in 300 bps improvement in CSAT 

● Successfully managed content management solutions for Amazon, Office Depot and Staples worth $20 Million

● Led Continuous Improvement quality drives at GfK Etilize that resulted in reducing customer complaints by 40%.

EXPERIENCE

● Responsible for developing supply chain tools and services needed for Microsoft's business across devices & datacenter

● Conceived, designed and launched end-to-end Manufacturing Data Services platform for Cloud & Device Supply chain that:

• Provide hands of the wheel solution for Microsoft Device and Cloud Supplier 
• Optimizes various supply chain operations and provide key insights to key stakeholders & trigger corrective actions 

● Conceived, designed and launched end-to-end Customer Support program for Amazon Retail Systems that:

• Provides self-service solutions for our customers when and where needed, and 
• Optimizes CX by putting in place tools, resources and processes to exceed the customer’s expectations. 

● Led collaborative training for channel sales and partners globally through great visuals and engaging demos

Sr. Program Manager – Global Search and Personalization Staples Development Lab (2014 – 2016) 

● Envisioned, Designed and developed a compelling user experience, optimizing user engagement for Staples brand

● Reduced cart abandonment by 21% by developing capability that display real-time personalized offers to shoppers

● Conduct technical competitive analysis and create competitive differentiation materials for the Product Marketing

● Work with outside agencies to create the creative to engage audiences

Sr. Program Manager - Groupon Inc (2012 – 2014) 

● Managed Groupon’s Worldwide Buying and Deal Automation program to increase automated buying processes and grow Groupon’s Goods business by 1,000% YoY

● Develop, manage and drive the multi-channel Marketplace through account management and promotional strategies that increased online gross profit by 4%

Global Program Director – Content Delivery GfK - Etilize (2004 – 2012) 

● Led cross-org teams to develop and execute content strategy programs for 400+ VARs (value added reseller)

● Led pre-acquisition go-to-market channel strategy for SPEX Access (Content Management Platform)

• Agile Certified Practitioner (ACP) Project Management Institute in 2013
• Stanford Certified Product Manager (SCPM) Stanford Professional Development in 2009
• Program Management Professional (PgMP) Project Management Institute in 2008 
• MS – Engineering Management Portland State University in 2001