
Sally Hamidi
Property Management & Maintenance Leader · Associate Broker
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About
Seasoned real estate leader with 17+ years of expertise across sales, property management, construction and maintenance management, and building strong team and vendor relationships on a national scale. Grew a portfolio to 1,000+ doors and a profitable exit, oversaw $30M+ in capex projects, and lifted Vero Maintenance margins 74%. Committed to operational excellence, with a focus on leveraging the best technology tools to drive efficiency, visibility, and client retention.
Experience
Associate Broker at Compass (2026-09 – Present)
Represent buyers and sellers in residential real estate transactions, including property marketing, client consultations, showings, contract negotiations, and transaction coordination from initial inquiry through closing. Leverage custom built technology to scope, coordinate, and track prelisting renovations and preclosing repairs, keeping sellers on budget and deals on schedule.
President at Vero Maintenance (2023 – Present)
Recruited post exit to lead maintenance and project operations across a national footprint, overseeing in house technicians, project managers, and thousands of work orders and capital projects spanning multiple property management portfolios.
- Increased company margins by 74% through operational restructuring, KPI implementation, and cost discipline across the full work order lifecycle
- Led a team of 38 personnel including field technicians, project managers, and operations staff, fostering a high accountability, high performance work culture
- Conducted comprehensive operational audits, identifying and eliminating systemic inefficiencies in service delivery workflows across departments
- Led full cycle deployment of new field management software, from selection through adoption, improving response times, technician accountability, and client satisfaction
- Launched a dedicated capex project management department, elevating support standards for property managers and stakeholders
- Assisted property managers in creating RFPs for $10M+ in capex projects, sourcing bids from vetted vendors within a vendor network developed in house
- Created SOPs for teams delivering custom tailored preventive maintenance plans
- Developed tools to ensure QC and clear communication with all stakeholders
- Developed and executed a marketing strategy to expand the vendor network and grow strategic partnerships nationally
Founder at Elevation Home Services (2015 – 2023)
Created a general contracting company from the ground up to oversee construction and capex projects for the HOA communities in Citylights Realty Group's portfolio.
- Oversaw $30M+ in capex projects, including full remodels of common areas and lobbies plus roofs, elevators, mechanical infrastructure, and safety equipment
- Created custom preventive maintenance plans for properties under management using vetted vendor resources
- Coordinated full remodels of 30+ homes and apartments through subcontractors, with rigorous QC and meticulous attention to punch list items
- Established SOPs for budgeting, timely completion, and contingency planning
- Built and maintained strong vendor relationships, generating $1.5M in annual gross sales from contracting activities
Founder & Managing Principal at Citylights Realty Group (2008 – 2023)
Founded, built, and operated a full service property management company serving residential and commercial clients in the Washington, DC area for 15+ years. Grew to 1,000+ managed doors before a successful exit in 2023.
- Scaled from inception to a profitable exit developing all operational systems, client relationships, and vendor networks from the ground up, managing a team of 16 to 30 staff at peak
- Grew and managed a portfolio exceeding 1,000 doors across residential rentals, commercial, and HOA/community association properties
- Managed about 80 rental properties across the DMV, handling everything from marketing and turnovers to rental licensing, collections, and renewals
- Created an in house maintenance team with dispatching and scheduling systems, giving managers real time visibility across the entire portfolio
- Oversaw client budgets and ensured fiscal responsibility for all HOA clients through SOPs and reliable financial reporting systems
- Trained and developed property managers on best practices for leasing, HOA governance, risk management, and productivity tools
- Built operational infrastructure capable of managing diverse, growing portfolios with consistency and accountability
Real Estate Agent at Remax Allegiance (2000 – 2008)
Specialized in residential and commercial sales, rentals, and property management in the Washington, DC metro area. Built foundational expertise in real estate operations, client service, and sales pipeline development.
Education
Classical Piano & Composition – New York University, Catholic University
