Samira Palacios

Service-driven professional with a strong foundation in customer service, client relations, and operational coordination. Experienced in luxury retail, educational administration, and live-stream sales. Skilled at building rapport with diverse populations, multitasking in fast-paced environments, and maintaining a professional and positive attitude.

Live Stream Sales Host at Shop To Go LLC (2026-06 – Present)

• Conducted live-stream sales presentations through the Whatnot platform.
• Engaged with viewers in real time, answered product questions, and encouraged customer participation.
• Assisted in promoting products and creating an interactive shopping experience.
• Demonstrated strong communication and customer engagement skills in a fast-paced online sales environment.

Order Coordinator & Customer Specialist at Peels – Design District (2026-01 – 2026-03)

• Managed high-volume customer orders using POS systems while maintaining accuracy in a luxury retail environment.
• Delivered exceptional customer service and built positive relationships with clients.
• Recognized for strong interpersonal skills and the ability to remain composed during peak business hours.
• Supported digital engagement and brand visibility through social media tools.

Aftercare Counselor & Front Desk Coordinator at Mater Academy Biscayne (2023-02 – 2025-06)

• Managed front-desk student release procedures, ensuring students were released only to authorized guardians.
• Supervised students during aftercare, assisting with homework and leading educational and recreational activities.
• Communicated daily with parents and collaborated with faculty to ensure efficient operations.
• Maintained a safe, organized, and welcoming classroom environment.

– Miami Dade College

High School Diploma – Alonzo and Tracy Mourning Senior High School (2025-06)