Samuel Raphael

Working for Children's Minnesota scheduling rehabilitation appointments and follow ups at 7 different locations across the Twin Cities in 5 different disciplines. Answering phones and returning phone calls through Avaya One agent Verifies eligibility and benefits information for payers and interprets results

Rehabilitation Clinics – Access Center Representative, Patient Service Coordinator - Children's Minnesota

(2024-07)

• Working for Children's Minnesota scheduling rehabilitation appointments and follow ups at 7 different locations across the Twin Cities in 5 different disciplines.
• Answering phones and returning phone calls through Avaya One agent
• Verifies eligibility and benefits information for payers and interprets results
• Assisting providers with rescheduling and
• Coordinating multiple disciplines and complex scheduling to make best flow for clinical staff and patient care
• Use resources, tools and procedures to complete accounts in assigned work queues
• Checking insurance with through One Source, Cerner Rev Cycle and verifying eligibility
• Updating patient charts and records as needed
• Working quickly but accurately to update information for providers

Patient Access Representative - AllinaHealth, WestHealth-Plymouth - Plymouth

(2022-04 - 2024-02)

• Working in Emergency/ Urgent Care department
• Gathering and verifying patient demographics and insurance information
• Verifies eligibility and benefits information for payers and interprets results
• Obtain signatures from patients as needed
• Use resources, tools and procedures to complete accounts in assigned work queues
• Assisting patients in completion of request for information forms, assisting in collecting consent forms, submitting forms to the appropriate departments
• Checking insurance with Availity HealthiaExchange
• Updating patient charts and records as needed
• Working quickly but accurately to update information for providers

Life Spa Coordinator - Life Time Fitness, Crosstown-Eden Prairie - Eden Prairie

(2021-08 - 2022-04)

• Scheduling, deleting, and rescheduling appointments for hairstylists, massage therapists, and aestheticians.
• Greeting clients as they come in, and making them comfortable
• Cleaning up the storefront, spa, and communal areas
• Reconcile cash and credit card purchases at the end of business day
• Answering questions and concerns
• Assisting with any client needs

Assistant Swim Coach - Life Time Fitness, Crosstown-Eden Prairie - Eden Prairie

(2019-12 - 2022-04)

• Writing and implementing workouts for levels ranging from beginner (developmental) to senior level swimmers.
• Helping with technique and communication with parents and head coach

PCA/ Homemaking - All Home Caring - Columbia Heights

(2019-08 - 2022-06)

• Take care of clients: Make meals, clean the home, organize clients medications, assist with bathing, assisting with restroom needs
• Going grocery shopping with client
• Taking client to medical appointments

Generals - Normandale (2009-09)

High School Diploma - Robbinsdale Armstrong High School (2015-09 - 2019-05)