Sandra Delisle

Dynamic sales leader with 10+ years driving revenue growth, team performance, and membership acquisition across high-volume retail and multi-unit healthcare environments. Proven ability to build and coach high-performing teams, develop scalable training systems, and align sales strategy with operational execution. Seeking a Sales Training, Regional Management, or Franchise Operations leadership role in healthcare, wellness, or franchise-based organizations.

Sales & Training Manager - Sam's Club (Market 36) - Apopka, FL

(2023-04 - 2026-02)

• Led, trained, and coached a 50+ associate sales team, consistently exceeding membership and credit penetration goals
• Achieved top-75 national ranking in in-field membership sales performance; ranked #1 in membership upgrades across the market for multiple consecutive periods
• Designed and implemented targeted coaching strategies that increased credit card sign-ups and elevated overall team performance
• Partnered with store leadership to align sales goals with day-to-day operational execution and member experience standards
• Recognized for building highly engaged teams that delivered exceptional results and customer satisfaction scores

PPRM Director - Dogtopia - Orlando, FL

(2022-01 - 2023-12)

• Developed and executed a customer success strategy targeting acquisition, retention, visit frequency, and loyalty growth
• Drove revenue outcomes by partnering cross-functionally with Marketing and Operations to increase lead volume and conversion rates
• Built local business partnerships and led guerrilla marketing and Chamber of Commerce initiatives to expand brand presence
• Promoted the Dogtopia Foundation, raising funds for service dog programs while strengthening community engagement

Regional Manager - Couture Med Spa - Central Florida (4 locations)

(2019-01 - 2021-12)

Oversaw all aspects of business development across four Central Florida med spa locations, driving post-pandemic recovery and record revenue

• Created scripted sales tours and advanced training materials covering lasers, VISIA skin analysis, neurotoxins, dermal fillers, body contouring, and medical-grade skincare — resulting in consistent safety standards and record membership sales
• Developed career pathing frameworks that reduced staff turnover and improved morale, motivation, and productivity
• Redesigned staff scheduling using the Eisenhower Time Management Matrix, reducing management hours while increasing profitability
• Built and managed pharmaceutical partnerships with Allergan and Galderma, adding new treatment options and revenue streams
• Updated inventory management processes, measurably reducing shrinkage across all locations

Practice Administrator - Couture Med Spa - Ocoee, FL

(2017-01 - 2019-12)

• Launched the company's second location, generating $900,000 in revenue within the first 11 months — the largest member base company-wide with 500+ members
• Created an audit and EFT reconciliation process that recovered $100,000 in previously unbilled membership revenue
• Joined Chamber of Commerce, Rock Star Connect, and local fundraising events to establish strong community business presence

Client Care Coordinator - Couture Med Spa - Winter Park, FL

(2015-01 - 2017-12)

• Converted inbound calls to consultations and consultations to product/membership sales through expert consultation and relationship building
• Developed advanced knowledge of neurotoxins, dermal fillers, laser treatments, and pre/post-care protocols
• Built lasting client relationships that drove brand loyalty and recurring revenue

Group Sales Associate - OCN Golf and Lodge - Winter Garden, FL

(2014-01 - 2015-12)

• Created and negotiated proposals and contracts for local and international events and groups; upsold tee times, lodging, and dining

Timeshare Sales Representative - Starwood Resort - Orlando, FL

(2013-01 - 2014-12)

• Presented tours to property guests using the approved sales script
• Engaged in active listening skills to establish trust and rapport while conducting tours
• Complied with Florida timeshare sales laws and regulations

Associate of Arts - Social Science - Sacramento City College