Sarah Dardick

Clinical quality and behavioral health professional with 10+ years of direct-care experience and 4+ years in clinical supervision, documentation quality assurance, and billing compliance. Experienced in reviewing provider documentation, developing organization-wide policies and quality improvement plans, and coaching clinicians through remediation. Brings extensive Medi-Cal documentation knowledge, crisis intervention and case management experience, and a commitment to accessible, high-quality mental health care.

Specializes in men's mental health, trauma, moral injury, and LGBTQ+ care; EMDR-trained with ongoing consultation and continuing education.

Clinical Quality Assurance & Billing Specialist - Wellness Together - Remote, Long Beach, NY

(2026-09)

• Reviewed clinical documentation and claims for quality, accuracy, and compliance.
• Developed and implemented organization-wide policies for documentation, billing, and compliance.

Clinical Coordinator - Wellness Together - Remote, Long Beach, NY

(2024-07 - 2026-09)

• Monitored clinical documentation and supported remediation to address quality gaps.
• Oversaw clinical operations for one of the company’s four teams.
• Supported the professional development of pre-licensed staff.

Clinical Quality Documentation Specialist - Rula - Remote, Long Beach, NY

(2023-08 - 2024-07)

• Developed company-wide quality improvement plans to strengthen clinical documentation practices.
• Reviewed more than 400 provider documentation samples monthly for quality and compliance.
• Delivered direct feedback and remediation plans to providers based on documentation reviews.
• Hosted a nearly weekly documentation support group for providers.
• Prepared clinical incident reports for critical incidents.
• Partnered in developing AI-driven clinical tools to improve audit accuracy, efficiency, and compliance oversight.

Psychotherapist & Freelance QA Expert - Self-employed - San Francisco, CA

(2022-01 - 2023-06)

• Provided psychotherapy to a weekly caseload of approximately 22 clients.
• Conducted chart audits for clinicians contracted through an online therapy platform.
• Coached clinicians on documentation, medical necessity, and remediation of quality assurance red flags.
• Guided new clinicians through platform technology checks and EHR use.
• Held consistent weekly office hours to support clinicians using the online therapy platform.

Licensed Therapist

(2019-11 - 2022-01)

• Provided weekly therapy, case management, and crisis intervention to recently housed clients.
• Coordinated with community systems of care to support successful housing outcomes for HUMS clients.
• Connected clients with community resources, including ICM, primary care, and vocational rehabilitation.
• Used brief therapy to reduce symptoms and address behavioral health challenges, significantly increasing client success in the housing voucher program.
• Completed clinical reviews and advocated for clients who did not meet housing eligibility requirements.
• Supervised the clinical work of approximately 10 unlicensed associate staff members.

Associate Director of Clinical Services - Episcopal Community Services

(2019-06 - 2019-11)

• Oversaw a behavioral health program serving all of San Francisco’s homeless shelters.
• Managed and provided day-to-day guidance to a team of approximately 10 behavioral health clinicians.
• Attended monthly DPH and Contractor's Association meetings to inform program directives.
• Coordinated with contracted agencies, including the VA and Medicare, to support contract compliance and deliverables.

Quality Assurance Manager

(2018-08 - 2019-06)

• Developed and implemented a program-wide Quality Assurance Plan tailored to agency needs and aligned with SFDPH and MediCal documentation standards.
• Coached 10 associate-level clinicians on documentation best practices.
• Led team workshops on documentation and modality-specific topics.
• Reduced documentation audit red flags through direct oversight and coaching.
• Increased compliant documentation output by at least 50%.

Behavioral Health Specialist

(2018-03 - 2018-07)

• Provided weekly individual psychotherapy to 10–15 homeless adults.
• Consistently met or exceeded MediCal billing requirements.
• Coordinated with psychiatrists, collateral contacts, Coordinated Entry, housing providers, and treatment-team members to support continuity and quality of care.

Clinical Case Manager - Family Service Agency of San Francisco, Felton Institute – CARE/MAP

(2016-12 - 2018-03)

• Delivered psychotherapy, skills coaching, crisis intervention, and intensive case management to 20+ clients aged 16–65 with persistent, serious mental health issues.
• Collaborated with local agencies, including BHC, AOT, APS, and Conservator’s Office.
• Developed discharge plans for clients transitioning from hospital, jail, and residential settings.
• Consistently met or exceeded a very high monthly Medi-Cal billing requirement.

Master of Science - Family, and Child Counseling - San Francisco State University (2014-06)

Bachelor of Arts - Psychology, Counseling - San Francisco State University (2006-06)