Beauty Consultant - Belk Department Store - Denham Springs, LA
(2024-08)
- Engage with customers to understand their needs.
- Stay informed and educated about the latest beauty trends, product launches, and competitor offerings.
- Assist customers in selecting and purchasing beauty products, offering expert advice and personalized recommendations.
- Demonstrate product usage, application techniques and explain ingredients and benefits.
- Achieve sales targets, manage inventory, and maintain a clean and visually appealing sales floor.
- Develop and maintain strong customer relationships to foster repeat business.
- Participate in store events
Office Manager/Medical Assistant - Dr. Neil Smith, III - Baton Rouge, LA
(2019-02 - 2024-06)
Dr. Smith Retirement
- Office management/medical assisting.
- Supervised and trained office staff.
- Checked patients in/out.
- Managed patient records.
- Recorded patient's histories, vitals, assisted physician, prepared exam rooms, etc.
- Scheduled and pre-certified medical procedures, labs, etc.
- Administered injections.
- Provided patients with results of medical labs, testing, procedures, etc.
Contract - Christian Dior
(2021 - 2023)
- Worked events and promotions to keep top of mind brand awareness
Office & Billing Manager - Live Oak Children's Center - Covington, LA 70433
(2016-08 - 2019-02)
- Managed daily operations of the Billing Department, charge entry, claims submissions, payment posting, accounts receivable.
- Contacted insurance carriers to verify patient's eligibility, deductibles and copayments.
- Responded promptly to patient's parents regarding questions concerning their accounts, appointments, testing, etc.
- Ensured all claims were submitted with zero goals.
- Responsible for pre-authorization for services.
- Worked with helping autistic children on a daily basis reach their goals.
Office Manager - Performance Collision Center, Inc. - Denham Springs, LA 70726
(2012-11 - 2012)
Flood of Denham Springs, LA
- Full responsibility for the management of day to day business operations and general accounting.
- Managed all access of answering phones/questions of customers, billing, invoicing, account reconciliation, and payroll activities.
- Exceptional verbal and written and organizations skills.
- Greeted and checked in customers while maintaining good customer relationships.
- Ordered parts and checked all invoices when parts were delivered.
- Kept parts room organized and clean.
- Advised customers on estimate changes, deductibles and vehicle pick up times.
- Encouraged an employee friendly work environment to ensure productivity.
- Maintained positive customer relationships to ensure repeat business.
Owner - Avenue 125 - Denham Springs, LA 70726
(2007-08 - 2012-11)
- Owner/Operator of Retail Store in Antique Village in Denham Springs.
- Greeted and assisted customer identifying their needs.
- Set up window and table/shelving merchandise displays.
- Recorded inventory, accounts receivable with Quickbooks.
- Checked customers out with our POS system.
- Daily balance sheets.
- Attended market in Dallas and Atlanta to keep up with ongoing trends.
Office Manager/Medical Assistant/Medical Transcriptionist - Dr. J. Kerry Howell - Baton Rouge, LA 70808
(2000-02 - 2007-12)
Dr. Howell Retirement
- Efficiently managed front desk operations.
- Assisted physician during exams, prepared patients and patient exam rooms.
- Recorded medical histories, vitals, etc.
- Scheduled procedures, lab testing, patient admissions, etc.
- Administered injections and trained patients on self-administering.
- Counseled patients on treatment regimens.
- Met with medical reps to get educated on new medications, gathered samples, and treatment regimens.
- Communicated lab and procedure results to patients.
- Coordinated and followed-up with patients on results of procedures, labs, etc.
- Obtained insurance pre-certifications from insurance companies
- Obtained grants to help patients afford medications.
- Transcribed medical histories, physician orders, follow-ups, etc.
Office Manager/Medical Assistant/Medical Transcriptionist - Dr. Neil Smith, III - Baton Rouge, LA
(1983-08 - 2000-02)
- Managed office operations.
- Assisted physicians during exams, prepared and cleaned exam rooms.
- Scheduled patients appointments and follow-ups, lab testing, procedures, and hospital admissions.
- Communicated lab and procedure results to patients.
- Obtained pre-certification for procedures.
- Transcribed all physician reports.
