Sarah Patterson

Over 5 years of public relations experience as a business owner as well as many years as the owner of a medical transcription company that has allowed me to establish and maintain relationships with many physicians. Over 35 years of medical practice experience in office management/medical assisting with direct patient care. Proven record of managing fast paced office operations.

Strong organizational and excellent communication skills. Participated in education activity for "HIPPA Compliance" through LAMMICO.

Beauty Consultant - Belk Department Store - Denham Springs, LA

(2024-08)

• Engage with customers to understand their needs.
• Stay informed and educated about the latest beauty trends, product launches, and competitor offerings.
• Assist customers in selecting and purchasing beauty products, offering expert advice and personalized recommendations.
• Demonstrate product usage, application techniques and explain ingredients and benefits.
• Achieve sales targets, manage inventory, and maintain a clean and visually appealing sales floor.
• Develop and maintain strong customer relationships to foster repeat business.
• Participate in store events

Office Manager/Medical Assistant - Dr. Neil Smith, III - Baton Rouge, LA

(2019-02 - 2024-06)

Dr. Smith Retirement

• Office management/medical assisting.
• Supervised and trained office staff.
• Checked patients in/out.
• Managed patient records.
• Recorded patient's histories, vitals, assisted physician, prepared exam rooms, etc.
• Scheduled and pre-certified medical procedures, labs, etc.
• Administered injections.
• Provided patients with results of medical labs, testing, procedures, etc.

Contract - Christian Dior

(2021 - 2023)

• Worked events and promotions to keep top of mind brand awareness

Office & Billing Manager - Live Oak Children's Center - Covington, LA 70433

(2016-08 - 2019-02)

• Managed daily operations of the Billing Department, charge entry, claims submissions, payment posting, accounts receivable.
• Contacted insurance carriers to verify patient's eligibility, deductibles and copayments.
• Responded promptly to patient's parents regarding questions concerning their accounts, appointments, testing, etc.
• Ensured all claims were submitted with zero goals.
• Responsible for pre-authorization for services.
• Worked with helping autistic children on a daily basis reach their goals.

Office Manager - Performance Collision Center, Inc. - Denham Springs, LA 70726

(2012-11 - 2012)

Flood of Denham Springs, LA

• Full responsibility for the management of day to day business operations and general accounting.
• Managed all access of answering phones/questions of customers, billing, invoicing, account reconciliation, and payroll activities.
• Exceptional verbal and written and organizations skills.
• Greeted and checked in customers while maintaining good customer relationships.
• Ordered parts and checked all invoices when parts were delivered.
• Kept parts room organized and clean.
• Advised customers on estimate changes, deductibles and vehicle pick up times.
• Encouraged an employee friendly work environment to ensure productivity.
• Maintained positive customer relationships to ensure repeat business.

Owner - Avenue 125 - Denham Springs, LA 70726

(2007-08 - 2012-11)

• Owner/Operator of Retail Store in Antique Village in Denham Springs.
• Greeted and assisted customer identifying their needs.
• Set up window and table/shelving merchandise displays.
• Recorded inventory, accounts receivable with Quickbooks.
• Checked customers out with our POS system.
• Daily balance sheets.
• Attended market in Dallas and Atlanta to keep up with ongoing trends.

Office Manager/Medical Assistant/Medical Transcriptionist - Dr. J. Kerry Howell - Baton Rouge, LA 70808

(2000-02 - 2007-12)

Dr. Howell Retirement

• Efficiently managed front desk operations.
• Assisted physician during exams, prepared patients and patient exam rooms.
• Recorded medical histories, vitals, etc.
• Scheduled procedures, lab testing, patient admissions, etc.
• Administered injections and trained patients on self-administering.
• Counseled patients on treatment regimens.
• Met with medical reps to get educated on new medications, gathered samples, and treatment regimens.
• Communicated lab and procedure results to patients.
• Coordinated and followed-up with patients on results of procedures, labs, etc.
• Obtained insurance pre-certifications from insurance companies
• Obtained grants to help patients afford medications.
• Transcribed medical histories, physician orders, follow-ups, etc.

Office Manager/Medical Assistant/Medical Transcriptionist - Dr. Neil Smith, III - Baton Rouge, LA

(1983-08 - 2000-02)

• Managed office operations.
• Assisted physicians during exams, prepared and cleaned exam rooms.
• Scheduled patients appointments and follow-ups, lab testing, procedures, and hospital admissions.
• Communicated lab and procedure results to patients.
• Obtained pre-certification for procedures.
• Transcribed all physician reports.

Louisiana State University

Denham Springs High School

Bob Brooks School of Real Estate