Savanna Jensen

Dental administrative professional with hands-on experience in dental insurance coordination, patient communication, scheduling, billing, and front-office operations. Experienced in verifying insurance benefits, explaining patient financial responsibilities, coordinating appointments, and providing a welcoming patient experience. Known for strong organization, attention to detail, and clear communication.

Dental Insurance Coordinator at Holladay Dental Studio (2024-08 – Present)

• Verify dental insurance eligibility and benefits through payer websites and by phone, including deductibles, copays, benefit levels, and coverage limitations.
• Coordinate insurance information for patients and update records to keep benefit details accurate and current.
• Communicate treatment costs and insurance information clearly to patients and help answer questions about their expected financial responsibility.
• Support daily front-office operations, including patient communication, appointment coordination, and communication with the clinical team.

Front Desk Receptionist / Office Assistant at The Joint Chiropractic (2023-02 – 2024-08)

• Welcomed and checked in patients while providing professional, friendly customer service.
• Managed appointment scheduling, incoming and outgoing phone calls, billing, payments, and front-desk administrative tasks.
• Maintained accurate patient information and communicated effectively with patients and office staff.

Front Desk Manager at SwimLabs Swim School (2021-11 – 2023-04)

• Managed daily front-desk operations, including scheduling, patient/customer service, billing, payments, and insurance-related questions.
• Handled high-volume communication while maintaining organized records and a positive customer experience.
• Supported team operations through strong organization, problem-solving, and communication.

Registered Behavior Technician (RBT) at Utah Behavior Services (2022-03 – 2022-08)

• Provided one-on-one behavioral support to children and followed individualized care and learning plans.
• Built positive relationships with children and families through patient, professional communication.
• Documented progress and maintained a consistent, supportive environment.

Dental Assisting Program in Dental Assisting – Abundant Dental School (2022-02 – 2022-07)

High School Diploma – Cottonwood High School (2017-08 – 2021-05)