Scott Mullens

Operations and logistics leader with 10+ years across industrial service, automotive, retail, and military-adjacent environments. Strong record in territory management, commercial account development, customer solutions, fleet coordination, and technical support. Experienced working with equipment, diagnostics platforms, maintenance workflows, and high-demand operational environments. Known for driving revenue, building customer relationships, and delivering complex, needs-based solutions.

Puller - Brookshire's Grocery Co - Tyler, TX

(2021-01)

Fleet Lead Technician - Aramark - Tyler, TX

(2018-01 - 2021-01)

Store Manager / Outside Sales - O'Reilly Auto Parts - Jacksonville, TX

(2017-01 - 2018-01)

Assistant Store Manager/Sales - Sears Auto Center - Tyler, TX

(2016-01 - 2017-01)

Sales & Territory Management - Multiple Employers

Built and managed commercial accounts across automotive and industrial sectors, driving revenue and repeat business. Conducted daily customer outreach, job-site visits, and service coordination to support operational needs. Assessed customer requirements and delivered tailored product/service solutions.

Presented equipment capabilities, service options, and operational benefits to decision-makers. Used CRM and operational systems to track sales activity, customer interactions, and service documentation.

Operations, Logistics & Industrial Support - Multiple Employers

Directed daily operations including pulling, staging, stocking, and workflow control. Maintained inventory accuracy, completed audits, and ensured timely fulfillment. Supported industrial service environments with equipment coordination, customer communication, and field operations. Managed a $1M+ retail location, meeting operational, sales, and customer satisfaction targets.

Fleet, Equipment & Technical Coordination - Multiple Employers

Led maintenance operations for vehicle and equipment fleets, ensuring readiness and compliance. Coordinated repairs, inspections, technician workflow, and service documentation. Applied diagnostic fundamentals, safe tool operation, parts identification, and customer-facing problem resolution. Utilized ALLDATA and related systems for repair information, diagnostics, and maintenance documentation.

Leadership, Training & Safety - Multiple Employers

Supervised teams in daily operations, equipment handling, workflow execution, and performance standards. Trained staff in inventory control, cash handling, customer service, and operational procedures. Delivered instruction in defensive tactics, situational awareness, and controlled engagement techniques. Completed advanced training in CPR/AED, trauma response, and emergency stabilization. Enforced safety protocols, conducted inspections, and coordinated corrective actions.

Tyler Junior College

High School Diploma - Chapel Hill High School