Scott Smith

A visionary PMO leader with a proven track record in driving program excellence, fostering organizational transformation, and delivering measurable business outcomes. Combines profound expertise in program and portfolio management with mastery in process design, risk management, and life-cycle methodologies to ensure consistent high-quality deliverables. Adept at cultivating top talent through mentorship and training programs while championing continuous improvement and transparency.

Renowned for strategic leadership and the ability to build cohesive teams that navigate complex challenges, balance priorities, and achieve critical organizational goals. A dynamic communicator and servant leader, skilled at engaging stakeholders and spearheading initiatives that boost competitiveness and revenue growth. Passionate about leveraging innovation and operational efficiency to propel organizations toward sustained success.

NetApp Inc - Pittsburgh, PA (2017-Present)

8/2019 – Present: Senior Manager, Engineering Program Management - HW Platforms PMO

• Manage team of Engineering Program Managers responsible for Compute and Storage Platforms,

IT networking components, and Logistics: Coach, mentor, and develop top talent.

• Designed, implemented, and manage new company-wide ISO PLC process and head Change

Control Board ensuring consistent product development and quality deliverables.

• Create and deliver LCM (Life-Cycle Management) training programs for various groups.
• Developed and actively manage PMO process and training documentation repository covering complex project planning and estimating, risk management, and Earned Value Management (EVM).
• Provide accountability and transparency by driving continuous process improvements.
• Provide executive communications by coordinating and hosting Executive Program Reviews,

Business Reviews, Financial Reviews, Staff meetings, and weekly Top-of-Mind Executive reports.

• Lead Enterprise Storage Group’s staff-related activities including annual fiscal planning, ~$50M annual BU budget, roadmap planning, resource management plans, and lab management.
• Chosen by Engineering VP to create and manage team to assess competitive threats and exploit weaknesses leading to new products with an estimated $50M additional revenue over 5 years.
• Manage HW Performance lab used for quantitative assessment of competitor systems, establishing performance metrics used to quantify investment requirements for new products.

8/2017 – 8/2019: Senior Engineering Program Manager – HW Platforms

• Program Manager of new HW Storage Platforms allowing enterprises to manage their data effectively through unified data storage, integrated data services, and cloud solutions.
• Delivered capstone Data Center AI storage products FAS9300 (Fabric-Attached Storage), FAS8700,

and AFF A400 (All Flash FAS) platforms on time and within budget, representing ~80% of NetApp’s revenue stream for HW products through 2022.

• Successfully drove requirements, schedules, and budgets through continuous change management.
• Owner of ISO-controlled PLC (Product Life Cycle) process, phase review process, program dashboards, and document repository.
• Developed and actively maintained Project and Risk Management plans.

Eaton Corp - Electrical Group - Pittsburgh, PA (2005-2017)

8/2012 – 7/2017: Microsoft Data Center Development Manager

• Managed team of Program Design and Project Managers, responsible for all Eaton’s EPMS

(Electrical Power Monitoring System) implementations.

• Led first-of-kind, multi-million-dollar Microsoft Data Center EPMS implementation, covering 14

simultaneous Data Center greenfield development initiatives.

• Drove organizational change required to support new business including development and communication of new efficient processes and related training programs.
• Expanded team and refined processes to achieve aggressive schedules and tight budgets.
• Led Eaton through Microsoft’s complex bidding process; created detailed business case with robust strategic and financial analysis, culminating in multi-million-dollar business award.
• Single point of contact for all customer communications and direct customer engagements.
• Developed and maintained close relationships with personnel across various functions and levels within Microsoft, leading to additional business awards.
• Led EPMS design team meetings with Microsoft Data Center Design Leads and Eaton Switchgear teams, resulting in more efficient designs and capital expense savings in excess of ~$10M.

7/2005 – 8/2012: Program Manager

• Managed new software and hardware development programs providing remote connectivity and monitoring of legacy and new power devices, providing increased annual sales of $4.2M.
• Led Electrical Group program management process improvement initiatives. Responsible for CMMI process improvements in critical focus areas.
• Developed key performance criteria to measure project efficiency, indicate early warning signs, and aid in project portfolio prioritization for business unit manager.
• Effectively led global cross-functional teams to successful launch, on-time and within budget.
• Developed detailed program plans, schedules, and budgets, closely monitored program execution,

and drove complex technical issues to resolution.

• Partnered with key suppliers to launch strategic metering and network switch devices providing increased annual sales estimated at $3M. Managed complex technical, cost, and schedule issues.
• Developed, maintained and reported consolidated technical, commercial and financial status to senior level management.
• Partnered and cultivated relationships with key customers and stakeholders in engineering,

manufacturing, supply chain, and marketing.

Concurrent Technologies Corp - Johnstown, PA (2003–2005)

8/2003 - 6/2005: Program Manager

• Managed team of 13 engineers & IT professionals assigned to new product development programs.
• Managed development and delivery of an $11M, situational awareness system for U.S. Navy.
• Established $8M government program to aid in the development of an international Center of

Excellence in System-of-Systems Engineering.

• Saved an estimated $1.5M through risk mitigation and contingency planning across priority projects.
• Developed Project Management and Risk Management plans currently used as company standard.
• Managed contract modifications, avoiding unneeded expenditures totaling over $500K.
• Fostered new business development initiatives utilizing latest technologies.
• Responsible for ISO audits and ensuring all projects were ISO 9001:2000 compliant.

Texas Instruments Inc - Software Development Systems - Monroeville, PA (1994–2003)

8/2000 - 7/2003: Technical Project Manager

• Provided technical project management for development of power capture system for TI processors from conception to release, resulting in a low-cost, convenient solution for new market segment.
• Developed detailed project plans, managed activities and change requests throughout the project lifecycle, ensuring high quality product, delivered within time and cost targets.
• Worked closely with customer base to understand and resolve complex development issues,

resulting in new product offerings and increased software sales.

• Managed all third-party sub-contractor relationships, providing on-time delivery of quality hardware and software components.

8/1994 - 8/2000: Software Engineer

• Responsible for software design, implementation, and testing of software and firmware modules.

Wrote and executed test cases from scratch.

• Awarded team patent for task-level power profiling, several other patents pending.
• Team lead for industry’s first hardware resource manager component, providing users with the ability to monitor hardware resource levels visually.

Master of Business Administration (MBA), 2003, Duquesne University, Pittsburgh, PA.

Bachelor of Science - Computer Science, 1994, University of Pittsburgh, Pittsburgh, PA.

Project Management Professional (PMP) Certification, 2005