PMO Director, Program/Project Manager/ITIL Manager
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Seasoned senior IT executive and delivery leader with over two decades of experience managing large scale data center operations, infrastructure buildouts, cloud migrations, and enterprise project portfolios. Proven track record delivering robust infrastructure and service solutions for major with P&L responsibility. Recognized for driving transformations — including a gross margin turnaround from 10% to +20% in under three years, reducing staff attrition from 24% to 0%, and elevating client satisfaction from C grade to A- grade. Adept at negotiating enterprise level contracts with C level stakeholders, implementing process improvements (LEAN/Six Sigma), overseeing complex migrations and building high performing teams.
Seasoned senior IT executive and delivery leader with over two decades of experience managing large scale data center operations, infrastructure buildouts, cloud migrations, and enterprise project portfolios. Proven track record delivering robust infrastructure and service solutions for major with P&L responsibility. Recognized for driving transformations — including a gross margin turnaround from 10% to +20% in under three years, reducing staff attrition from 24% to 0%, and elevating client satisfaction from C grade to A- grade. Adept at negotiating enterprise level contracts with C level stakeholders, implementing process improvements (LEAN/Six Sigma), overseeing complex migrations and building high performing teams.
