UX Design and Research
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Senior User Experience Professional with 20+ years’ experience across industries. Demonstrated success in UX planning and design. Well versed in information architecture and interaction design. Adept in collaborating with senior leadership and key stakeholders across departments and locations. Strengths include usability research, testing, and analysis, as well as digital strategy and development. Extensive experience with prototypes and evaluations.
Collaborated with clients to understand and document project requirements while advocating strategically for the user.
Planned and conducted stakeholder interviews with clients, representative users, and subject matter experts to identify essential business objectives and core user requirements.
Collaborated with interactive project managers to propose a UCD framework for the projects.
Created and maintained all user experience deliverables (including comparative and competitive research, content analysis, persona creation / user and audience profiles, user scenarios, use cases, business process and task flow diagrams, site maps, classification schemes, detailed wireframes and interaction flows, and/or prototyping mock-ups).
Collaborated with developers on interaction design solutions and prototypes.
Presented and reviewed proposed UX strategy and definition documents at internal review and client meetings. Presented decisions and alternate solutions based on human factors and user research, web analytics, and industry best practices.
Conducted contextual research and usability studies to evaluate existing interactive products. Analyzed data and produced reports based on this research.
Analyzed and translated study results and user needs into a user experience strategy for web and interactive products.
Assisted in the identification of success metrics used to evaluate proposed solutions.
TE Connectivity - TE.com eCommerce Cart Optimization - 2/2020-5/2020
ZS Associates - SaaS and Dashboard designs for AstraZeneca, Pfizer, and Janssen- 4/2019-12/2019
MDLinx.com - RWD 2/2014-2/2015
Medtronic Diabetes Pump Consumer WWW Site - UX Lead from requirements gathering through Beta, Responsive Design for all iOS and Android plus Tablet Platforms
Medtronic Diabetes Brand Ambassador Program - Email and Facebook based social loyalty program
Medtronic Diabetes Referral Program - Email and Facebook based social referral program
Minnesota Department of Revenue - Sharepoint G2B and G2C Site
Sepracor Lunesta - Direct to Consumer and Direct to Physician WWW Site
Bristol Myers Squibb Sprycel Unbranded - Direct to Consumer WWW Site
