Shalene Smith

Highly skilled professional with a cross-functional background in business administration, human resources, project management, operational strategies, and recruitment. With this experience I have become very detail oriented and skilled with multi-tasking. I have had experience with a broad range of professional business practices and would welcome the opportunity to contribute to your organization’s plan.

Property manager - American Legion - Washington, DC

(2020-03)

• Manage front office administrative staff and maintenance crew.
• Primary liaison with tenants on landlord-tenant issues
• Manages annual budget.
• Maximize team knowledge and productivity by effectively training, monitoring and directing employees in the application of best practices and regulatory protocols.
• Develop and maintain strong relationships with maintenance and service contractors, building owners, and key decision-makers, while ensuring team members do the same to deliver best-in-class customer service.
• Implemented smart-building technologies and preventative maintenance plans, to include bi-monthly inspections, to reduce overhead and annual repair cost.
• Developed, executed, and annually train on a HSEMA regulated Emergency Preparedness Plan.
• Consult with facility management vendors, including cleaning, repair, and security.
• Maintain safety and building code compliance.
• Manage office G&A budget, ensure accurate and timely reporting.
• Manage contract and price negotiations with vendors.
• Identify opportunities to implement improvements to office procedures and policies.
• Event planning and coordination. Executed 100% of event plans within budget. Small to large scale events with complex logistics and security restrictions.

human Resources Generalist - American Legion - Washington, DC

(2017-06 - 2020-03)

• Maintained companywide compliance with all EEO policies and procedures.
• Implemented Alternative Dispute Resolution Program (Employee Relations).
• Administered various HR plans and procedures for all company personnel.
• Assisted in development and implementation of policies and procedures.
• Prepared and maintained policies in employee handbook.
• Developed and maintained affirmative action program; files EEO-1 reports
• Full life-cycle recruitment across multiple levels; Maintained full accountability for the effective and efficient staffing of the DC headquarters.
• Developed, executed, and managed innovative sourcing strategies to create and maintain a steady pipeline of candidates for hard to fill positions.
• Conducted new-employee orientations.
• Cultivate relationships with executive leadership and hiring managers to establish credibility and maintain a channel of communication regarding the hiring process.
• Conduct new-employee orientations; 6 month on-boarding process human Resources Generalist - HRI, Inc. - State College, PA

(2013-03 - 2017-06)

• Maintained companywide compliance with all EEO policies and procedures.
• Implemented Alternative Dispute Resolution Program (Employee Relations).
• Received and investigated inquiries and formal complaints made by employees
• Administered various HR plans and procedures for all company personnel.
• Assisted in development and implementation of policies and procedures.
• Prepared and maintained employee handbook and policies and procedures manual.
• Developed and maintained affirmative action program; files EEO-1 report monthly.
• Maintained various records, reports, and logs to conform to EEO regulations.
• Conducted recruitment efforts; conducts new-employee orientations.
• Managed Pennsylvania Dept. of Transportation OJT program.
• Handled employee relations counseling and exit interviewing
• Conducted recruitment effort for all exempt and nonexempt personnel and interns.
• Conducted new-employee orientations; wrote and placed advertisements.

human Resources temporary coordinator - American Sys Agency- Novo Nordisk - Princeton, NJ

(2012-06 - 2012-10)

• Provided administrative support to HR team during major expansion project.
• Maintained current and up to date information in HRIS database.

HR Coordinator/Executive Assistant - CDI Corporation - Philadelphia, PA

(2009-02 - 2011-12)

• Provided admin support to VP of HR, EVP of Aerospace, and the SVP of Talent Mngt
• Prepared presentations, travel plans, expense reports, and other duties.
• Processed all hiring and termination of employees in 3 depts and Headquarters.
• Conducted all exit interviews and other HR needs.
• Initiated new process for On-Boarding New Hires, Conducted Orientations.
• Processed weekly payroll using ADP Enterprise, pulled reports weekly and monthly.
• Entered all employee compensation transactions, such as, Merit Increase, Position Changes, Pay Rate Changes, etc.
• Compiled data to prepare annual EEO1 and VETS 100 Reports for entire company.

human Resources assistant - Safeway - Plymouth Meeting, PA

(2006-11 - 2008-03)

• Maintained Policy and Procedure compliance throughout the entire organization.
• Assisted with the administration of benefits, including open enrollment.
• Handled employee relation issues, complaints, and grievances.
• Processed weekly payroll using PeopleSoft and ADP for 37 stores 150 emps per store
• Collected, organized, and distributed information to dispute unemployment claims.
• Maintained all the proper paperwork for all Leave of Absence cases.
• Provided request information, escalated, or re-directed as appropriate
• Created various HR Excel spreadsheets and file reviews using PeopleSoft

Business Administration - Penn State University (2027-06)