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Shaneetra Stringer

Shaneetra Stringer

Case Manager/Victim Advocate

Talent
NorfolkMember since July 8, 2026
Housing stabilizationHomelessness preventionClient-centered careHousing First model implementationCrisis interventionDe-escalationIndividualized service planningMotivational interviewingCultural competencyEquity-based practiceSubstance use support coordinationBenefits navigationCommunity outreachClient empowermentTime managementHigh-caseload managementCase management systemsHMISETOClarityVictim advocacyCare coordinationDocumentationTherapeutic groupsCPRMeal preparationWound carePatient transfer techniquesInfection controlPersonal protective equipment
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Housing stabilizationHomelessness preventionClient-centered careHousing First model implementationCrisis intervention

About

Compassionate and results-driven human services professional with a bachelor's degree in Psychology and extensive experience supporting vulnerable populations. Proven background in housing stability programs, victim advocacy, elder and patient care, and client-centered service delivery. Proficient at crisis intervention, care coordination, documentation, and building trust with individuals from diverse backgrounds.

Known for strong emotional intelligence, adaptability, and a deep commitment to dignity, safety, and long-term stability for those served.

Experience

Housing Stabilization Specialist at Link of Hampton Roads (2025-07 – Present)

  • Housing stabilization and homelessness prevention
  • Trauma-informed and client-centered care
  • Housing First model implementation
  • Crisis intervention and de-escalation
  • Individualized service planning
  • Motivational interviewing
  • Cultural competency and equity-based practice
  • Mental health and substance use support coordination
  • Benefits navigation (SSI/SSDI, Medicaid, SNAP, TANF)
  • Community outreach and engagement
  • Advocacy and client empowerment
  • Time management and high-caseload management
  • Documentation and case management systems (HMIS, ETO, Clarity, or similar)
  • Confidentiality and compliance (HIPAA)

Victim Advocate at Commonwealth Attorney's Office (2022-06 – 2025-04)

  • Assist victims and witnesses of crime in court proceedings
  • File applications for victims of crime to receive reimbursement medically or financially due to being a victim
  • Assist prosecutors with court proceedings
  • Maintain notes on court proceedings and victim/witness information
  • Explain victims' rights to persons' who had crimes committed against them
  • Assist victims/witnesses with the court proceedings on what to expect and do
  • Develop safety plans with clients
  • Provide resources to victims of crime
  • Coordinate with others to organize the yearly Victims' Crimes Rights Week event
  • Liaison between courts, attorneys, resources, and victims of crime
  • Built and supported ongoing relationships with different government organizations for clients' needs
  • Built rapport with clients and their family members
  • Make referrals for clients in need of counseling services
  • Assist clients with housing needs to ensure safety for being cooperative in criminal cases
  • Set up and coordinate outreach events in the community

Home Health Aide at BAYADA Health Care (2024-06 – 2024-12)

  • Assist with bathing, dressing, grooming, and eating
  • Help with meal preparation
  • Assist with mobility
  • Managed medications
  • Transported to doctor appointments
  • Housekeeping duties
  • Provide emotional and social support
  • Help promote mental wellbeing

Mental Health Associate at Sentara Norfolk General Hospital (2021-06 – 2022-06)

  • Conduct therapeutic groups for patients under scope of practice
  • Conduct 1:1 interaction with patients, allowing them to voice concerns and feelings
  • Work closely with patients experiencing drug and alcohol abuse problems, depression, etc.
  • Worked with patients ages 18 and older who were suicidal or homicidal
  • Research services for patients needing housing
  • Collaborated with programs such as the community services board and shelters
  • Communicate effectively with other staff to work together as an interdisciplinary team
  • Conducted safety checks every 15 minutes to ensure patients did not harm themselves or others
  • Monitored mealtimes for patients to ensure each person received a meal meeting their dietary restrictions
  • Provided emotional support for patients
  • Documented patient information in the electronic health record system
  • Maintained CPR training
  • Completed prevention modification
  • Gathered and recorded vital signs (blood pressure, temperature, respiration, pulse) of patients using medical equipment

Mental Health Technician at East Carolina University Medical Center previously, Vidant Medical Center (2018-11 – 2021-06)

  • Admit patients to the unit by reviewing paperwork, rules, and regulations, conducting search and seizure of them and their belongings, and orientating them to their rooms and the unit
  • Rounded on patients every 15 minutes to ensure no eloping, self-harm, suicide, or inappropriate behavior with other patients had occurred
  • Completed interventions with patients to document their progress (goal setting, ensuring there are no suicidal or homicidal ideations and, if so, alerting other staff members, etc.)
  • Checking vital signs of patients
  • Documenting progress notes, admission notes, and intervention notes promptly
  • Maintained patient confidentially when accessing patient medical records
  • Supervised mealtimes among patients
  • Reporting all events that occurred during a shift to coworkers assigned for the next work shift

Nursing Assistant at River Trace Nursing and Rehabilitation (2017-12 – 2018-10)

  • Worked under supervision and as a team player with registered nurses
  • Helped patients 60 and older with daily activities such as bathing, walking, using the restroom, etc.
  • Checked vital signs of patients including blood pressure, temperatures, pulse, and O2
  • Promptly reported any behavioral or health issues in patients to superior
  • Cared for patients by checking on them every 2 hours to ensure their needs were met

Nursing Assistant at River Trace Nursing and Rehabilitation Center (2017-05 – 2017-08)

  • Performed basic wound care
  • Monitored vital signs of patients
  • Performed safe patient transfer techniques
  • Practiced infection control by following protocols such as using personal protective equipment
  • Communicated with patients and care providers so that patient needs were met
  • Helped patients with personal hygiene

Nursing Assistant at Elizabeth City Health and Rehabilitation (2016-08 – 2017-03)

  • Serve meals and help patients with hygiene
  • Answering patients' call bells promptly
  • Cleaning patients' rooms
  • Change linen
  • Stock supplies
  • Assist patients in mobility
  • Operate medical equipment to assist patients with transfers
  • Encourage social functioning by ensuring patients interact with others in group activities
  • Pay attention to ensure the patient's dietary restrictions are met

Nursing Assistant II at East Carolina University Medical Center previously, Vidant Medical Center (2016-02 – 2016-08)

  • Prepped patients for surgery by bathing them in CHG soap (Chlorhexidine gluconate), and surgical soap
  • Emptied medical drains of patients to monitor output including foley catheter, chest tubes, and suction cannisters
  • Monitored vital signs every hour, 2 hours, 4 hours, or 8 hours depending on medical orders
  • Followed protocol when patients were under precautions such as droplet, airborne, standard, and contact
  • Prevent pressure injuries in patients by changing their position every 2 hours

Nursing Assistant at River Trace Nursing and Rehabilitation Center (2015-04 – 2016-02)

  • Kept detailed records on patients that could be accessed when information about their health was needed
  • Reported changes in patients' health to registered nurses
  • Checked blood sugar levels before and after dinner of patients
  • Assisted with the transfer of patients utilizing gait belts and Hoyer lifts
  • Helped patients with activities of daily living
  • Checked vital signs of patients per doctors' orders

Education

B.S. in Psychology – Elizabeth City State University (2018)

Skills

Case Manager/Victim Advocate

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