Shanell Arakua
Quality Assurance| Quality Control| Administrative Operation
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About
Quality Assurance and Administrative professional with 3 years of experience supporting regulated operations, documentation, inspections, and production activities. Experienced in batch record review, deviation tracking, CAPA support ERP/MES data accuracy, and cGMP documentation. Provides reliable administrative and operational support that strengthens compliance, documentation accuracy, and production readiness.
Skilled at coordinating cross-functional activities and maintaining audit-ready records
Experience
Quality Assurance Specialist at Cardinal Health (2025-11 – 2026-05)
- Performed in-process quality inspections and environmental monitoring, including ATP swabs, temperature checks, sanitation verification, and hygiene audits across production and packaging areas.
- Reviewed batch records, packaging documentation, and quality logs for completeness, accuracy, and compliance with established SOPs.
- Collaborated with Quality and Production leadership to investigate deviations, identify root causes, and implement corrective and preventive actions (CAPA).
- Verified calibration status of critical equipment, including balances, torque testers, and probes, before production use and reported discrepancies for follow-up.
- Maintained consistent quality oversight and supported production requirements during periods of increased operational demand.
Administrative Assistant at Brickyard (2023-08 – 2025-06)
- Prepare reports, meeting agendas, and other administrative documentation
- Support multiple departments with administrative projects while consistently meeting deadlines
- Maintain spreadsheets, databases, and internal records with a high degree of accuracy.
- Maintain organized electronic and paper filing systems while ensuring document accuracy and confidentiality.
- Assisted with daily office operations and responded to requests from staff and management.
Quality Assurance Specialist at Granules Pharmaceuticals (2022-02 – 2024-11)
- Investigated supplier deviation involving Certificates of Analysis (CoA), damaged materials, and incorrect lot documentation, and worked with suppliers to resolve discrepancies.
- Maintained accurate ERP/MES records for material movements, lot tracking, product traceability, and production reporting.
- Reviewed batch documentation, quality checklists, and deviation records for completeness and accuracy prior to product release.
- Performed in-process and final quality inspections of medical devices and pharmaceutical packaging to verify compliance with established specifications.
Admin Assistant at ADT Security (2020-09 – 2022-02)
- Provided administrative support to field technicians and office staff in a fast-paced environment.
- Coordinated communication among technicians, management, and customers to support timely completion of service requests.
- Performed data entry, filing, email correspondence, and report preparation
- Demonstrated strong organizational, multitasking, customer service, and communication skills
- Maintained strong organization, communication, and multitasking skills while managing competing administrative priorities.
Education
Bachelor of Science in Business Information Technology – Northern Virginia Community College
