Shania Brown
Motivated and dependable professional with experience in customer service, healthcare, and education
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About
Motivated and dependable professional with experience in customer service, healthcare, and education. Proven ability to provide administrative support, assist patients and clients, and deliver excellent customer experiences. Recognized for professionalism, adaptability, and strong communication skills in dynamic environments.
Experience
Patient Access Representative at Medical University of South Carolina (Present)
Assist patients with registration, scheduling, and insurance verification while maintaining accuracy and ensuring positive experiences.
Substitute Teacher at Kelly Education (2023-02 – Present)
Deliver lesson plans, maintain order, and foster student engagement in the absence of classroom teachers.
In-Home Caregiver at Senior Helpers (2023-06 – 2025-02)
Provide personal care, meal preparation, mobility support, and companionship for elderly clients.
T-Mobile Mobile Expert at T-Mobile (2024-04 – 2024-11)
Offered personalized customer service and achieved sales goals by helping customers find suitable devices and plans.
Wal-Mart Associate at Walmart (2022-04 – 2024-03)
Operated across departments, maintained stock, and supported customers with purchases and inquiries.
Education
High School Diploma – Stratford High School (2023-05)
