Chyna Vinson
Customer Service and Healthcare Professional
Hire this person
Send a job offer directly to this candidate
About
Confident and energetic customer service and healthcare professional with a proven record of delivering exceptional patient care, efficient documentation, and outstanding communication. Experienced in fast-paced environments requiring adaptability, organization, and compassion. Seeking a rewarding position where I can leverage my healthcare and customer service expertise to enhance client satisfaction and provider retention.
Experience
Data Quality Reviewer at Tapestry Health (2024-06 – Present)
- Review and edit patient charts for accuracy and completeness.
- Update changes in electronic health record (EHR) software.
- Maintain HIPAA compliance while managing confidential patient information.
CNA / Caregiver at Tradition Senior Living Woodway (2022-09 – 2024-06)
- Provided daily living assistance including mobility support, grooming, and hygiene.
- Monitored and recorded vital signs accurately.
- Maintained detailed patient charts and reports.
Medication Technician at Ariel Pointe of Sachse Assisted Living & Memory Care (2021-05 – 2022-07)
- Administered prescribed medications and documented administration.
- Completed daily shift reports and maintained task documentation.
- Ensured residents' physical and emotional needs were met.
Caregiver at Ariel Pointe of Sachse Assisted Living & Memory Care (2021-01 – 2021-05)
- Assisted with bathing, grooming, dressing, and mobility.
- Fostered positive relationships with residents.
- Assisted with housekeeping, meal preparation, and activity engagement.
Customer Service Representative at Molina Healthcare (2019-03 – 2021-01)
- Managed inbound and outbound calls from members and providers.
- Built rapport with customers, addressing concerns with empathy and efficiency.
- Resolved issues in real time or coordinated timely follow-ups.
Education
High School Diploma – Rockwall High School (2020-06)
