Sharolyn Bryce

Service operations and administrative professional with experience in field service dispatching, facilities monitoring, customer support, vendor coordination, and accounts payable invoice coding. Skilled in coordinating technicians, maintaining service tickets, communicating across distributed teams, and adapting to new service-management platforms. Seeking remote service coordination, dispatching, facilities, or operations support opportunities.

Dispatcher / Office Administrator at Priority Elevator | A Southern Elevator Company (2026-07 – Present)

• Coordinate daily field-service dispatching and technician communications to support service operations.
• Respond to customer calls and emails, document requests, and create and update service tickets.
• Use Total Service and LiftKeeper; adapted to the company’s transition between service platforms.
• Code invoices for accounts payable and support day-to-day office administration.
• Collaborate with colleagues in multiple locations through Microsoft Teams.

Refrigeration Alarm Specialist, Facilities Management at Publix Corporate (2025-05 – 2026-02)

• Monitored and responded to refrigeration-related alarms as part of facilities operations.
• Supported timely communication and escalation of equipment issues requiring attention.

Administrative Assistant / B2B Customer Service at Cannoli Factory (2022-01 – 2025-04)

• Provided administrative and business-to-business customer support.
• Coordinated with vendors and responded to customer inquiries to support daily operations.

Owner / Freight Dispatcher (Virtual) at Nylorahs Logistics LLC (2020-09 – 2025-04)

• Owned and operated an independent freight dispatching business, coordinating loads and dispatch services for owner-operators.

Road Support Specialist at EagleTeleservices (2018-03 – 2020-09)

• Provided road-support customer service and operational assistance.