Sharon Griffitt
COMMUNITY MANAGER | PROPERTY OPERATIONS; MULTIFAMILY LEADERSHIP
About
Award-winning multifamily Community/Property Manager with 15+ years of experience leading large-scale and multi-site residential operations. Currently responsible for 406 units across two communities, with prior oversight of up to 625 units across four locations. Proven record of driving NOI performance while strengthening employee, maintenance-team, and resident retention.
Experienced in budgeting, leasing, collections, vendor and maintenance operations, Fair Housing, HUD/LIHTC compliance, and responding to unexpected resident and physical-asset emergencies. Proficient with ENTRATA, Yardi, RealPage, Microsoft Outlook, and property-management systems. Known for calm crisis leadership, relationship building, team stability, resident service, and disciplined operational execution.
Experience
PROPERTY MANAGER - Wells Asset Management
(2011)
Post Oak Crossing Apartments & The Bridges on Travis Apartment Homes
- Lead day-to-day operations for 406 apartment units across two communities, overseeing leasing, maintenance, resident satisfaction, staffing, financial performance, and regulatory compliance.
- Previously directed up to 625 units across four locations, coordinating teams, financial reporting, capital improvements, property operations, resident relations, and unexpected asset-level issues.
- Earned repeated Best NOI recognition by balancing revenue, expense control, occupancy, collections, resident retention, service standards, and operational execution.
- Build long-term employee and maintenance-team stability through hands-on leadership, coaching, communication, accountability, and a strong team culture; recognized for exceptional staff retention.
- Drive resident retention through responsive service, relationship building, renewal support, issue resolution, clear communication, and consistent follow-through on resident concerns.
- Respond to unexpected resident and asset emergencies, coordinating residents, maintenance personnel, vendors, leadership, and emergency resources while protecting safety, property, and continuity of operations.
- Oversee maintenance workflow, work orders, vendor relationships, purchasing, code compliance, property conditions, and service follow-through while supporting maintenance staff performance and retention.
- Support affordable-housing and Fair Housing compliance, including HUD/LIHTC requirements, tenant certifications, audit preparation, documentation, staff guidance, and response to findings.
- Use ENTRATA, Yardi, RealPage, Microsoft Outlook, and property-management systems for resident records, leasing activity, communications, collections, reporting, and daily administration.
Education
Health Science Coursework (4 years) - Health Science - Grayson College (2002 - 2006)
GED - Texas (1994 - 1994)

