Customer Service Expertise: Over a decade of experience across major companies like Amazon, Kohls, Daiso, and Aegis Inc., with a strong focus on call handling, issue resolution, and client satisfaction.
Leadership & Training: Has trained new hires and led teams to follow best practices, especially in logistics and distribution environments.
Technical Proficiency: Comfortable with a wide range of software (Outlook, Excel, WMS) and hardware (RF scanners, forklifts, copiers).
Warehouse & Logistics Knowledge: Experience operating various warehouse equipment and managing outbound workflows, discrepancies, and inventory accuracy.
Communication Skills: Strong written and verbal communication, with efficient typing and proper phone etiquette.
Experience
Strengths & Highlights
Customer Service Expertise: Over a decade of experience across major companies like Amazon, Kohls, Daiso, and Aegis Inc., with a strong focus on call handling, issue resolution, and client satisfaction.
Leadership & Training: Has trained new hires and led teams to follow best practices, especially in logistics and distribution environments.
Technical Proficiency: Comfortable with a wide range of software (Outlook, Excel, WMS) and hardware (RF scanners, forklifts, copiers).
Warehouse & Logistics Knowledge: Experience operating various warehouse equipment and managing outbound workflows, discrepancies, and inventory accuracy.
Communication Skills: Strong written and verbal communication, with efficient typing and proper phone etiquette.
