Shauna OSullivan

FAA-certified Flight Attendant with 13+ years of experience delivering exceptional safety, hospitality, and personalized service in domestic and international aviation environments. Known for creating welcoming guest experiences, anticipating needs, maintaining the highest standards of cabin presentation, and providing calm, professional service in dynamic environments. Passionate about food, hospitality, baking, and creating memorable experiences through thoughtful service and attention to detail.

Flight Attendant at Spirit Airlines (2013-04 – 2026-05)

• Delivered safe, FAA-compliant cabin operations while providing personalized service to passengers across domestic and international routes.
• Maintained cabin readiness, onboard inventory, catering products, service items, and safety equipment while ensuring a polished and welcoming environment.
• Anticipated passenger needs and consistently delivered attentive, personalized service in fast-paced and changing operational environments.
• Assisted with food and beverage service, presentation standards, inventory management, and onboard hospitality.
• Earned multiple passenger commendations and corporate recognition awards while maintaining customer satisfaction scores as high as 96%.
• Collaborated closely with flight deck crews and operational teams to support safe, efficient, and customer-focused flight operations.

Project Facilitator at Tutor Electrical Service (2012-01 – 2013-02)

• Coordinated vendor communication, scheduling, billing, payroll, and project documentation while supporting daily business operations.

Administrative Assistant at Strad Oilfield Services (2010-10 – 2011-04)

• Managed executive scheduling, travel logistics, contracts, billing operations, and administrative support functions.

Bachelor of Arts in History – University of Dallas