Shellie Ellis

Dynamic professional with 12+ years of experience in customer service and cash handling at Ann's Appliance Repair. Skilled in cash register operations, precise transaction processing and maintaining detailed records with excellent customer communication. Authorized to work in the US for any employer.

Cashier/Customer Service at Ann's Appliance Repair (2014-02 – Present)

Operate cash register to process payments for services, ensuring accurate change and adherence to company policies. Provide attentive customer service, address questions and resolve concerns promptly and professionally.

• Operate cash register to process payments for services, ensuring accurate change and adherence to company policies
• Provided attentive customer service, addressing questions and resolving concerns promptly and professionally
• Examined checks, credit cards, and identification for authenticity and eligibility as required
• Maintained detailed records of transactions, parts used, and services provided for accurate documentation
• Communicated clearly with customers to explain services, discuss options, and provide estimates
• Managed office tasks including answering phones, scheduling appointments, and handling money

High school diploma TRADE SCHOOL