Human Resources Professional
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I am a strategic and results-driven Human Resources professional with broad experience across diverse industries, including healthcare, technology, aviation, and professional services.
I bring a proven track record in leading core HR functions, driving cultural and organizational change, and aligning people-strategies with business goals. My background includes global HR leadership, compliance, and advisory support to senior leaders, with a strong focus on enhancing engagement, retention, and operational effectiveness.
Director of Human Resources – Largo, FL 5/2022 – Present
Encompass Health Rehabilitation Hospital of Largo – National Acute Rehabilitation Hospitals
*People strategy that aligned with the organization’s mission, values, and objectives. *Acted as a trusted advisor to the CEO and CFO, providing expertise on human capital trends and organizational health. *Instituted a cross-departmental advisory committee to enhance metrics, operational efficiencies, and created a cycle of continuous improvements which resulted in elevated employee engagement scores to 92% (from 74% in 2022), and achieved remarkable reductions in turnover rates, maintaining 0% for registered nurses (RNs) and 5% for therapy departments, by the end of 2024. *Created Leadership Series monthly training for management regarding employee relations, critical conversations, and progressive discipline. *Performance management and performance improvements by implementing individual employee goals and development programs. *Annual employee engagement survey, focus groups, and worked with Directors to initiate action planning for each department by providing data and analytics to assess employee engagement and insights for strategic decisions. Ensured compliance with all relevant employment laws and regulations, minimizing risks and maintaining ethical standards, including investigations and state audits. Improved team collaboration, recognition programs, and employee relations through dedicated support and specific communications.
* Cultivated a positive, inclusive, and high-performance culture that reflected the company’s core values and supported employee well-being. *Oversaw compensation and benefits programs, ensuring they were competitive, equitable, and aligned with market trends. *Championed diversity, equity, and inclusion (DEI) efforts, embedding these principles into all people-practices. *Lead recruitment, talent acquisition, and talent management strategies to support business growth and sustainability.
Senior Human Resources Business Partner – Global Technical Services – Largo, FL 4/2013 – 12/2021
Forensic Technology Inc. – Global leader in automated ballistics/firearms identification technology, forensic ballistics, comparison microscopes, and forensic document examination (Canada/Quebec, Ireland, South Africa, Thailand, USA)
*Developed strategic initiatives for the Global Customer Services department, focusing on enhanced operational effectiveness and employee satisfaction. *Promoted cross-border collaboration while fostering a unified corporate culture and maintaining 24-hour coverage internationally. *Elevated engagement survey scores through targeted employee feedback initiatives and collaborated with senior management to formulate quarterly action plans for ongoing improvement. *Global recruitment, employee relations, and ensured compliance with local labor and employment laws. *Advisor for country-specific budgeting, compensation, and benefits, including strategies and delivery. *Lead on global HRIS software (Workday), streamlining HR processes, policies, and data management for all locations; and implemented ADP/HRB (Workforce Now) for USA office. *Assisted with organizational restructuring efforts and cultural change management to enhance effectiveness, creating Centers of Excellence for HR, and matrixed hierarchies organizationally. *Policy development and creation due to changes to country regulations or laws.
