Sheyla Palacios

Im a very active person, respectful, organized and responsible.

Server and Host - Sparkys Landing - Marathon, FL

(2025-06 - 2026-04)

• Taking guest orders and serving food /drinks
• Explaining daily specials and providing recommendations
• Taking to go order by phone
• Communicating with kitchen and bar staff regarding specific requests or dietary restrictions of my customers
• Cash-handling and processing customer payments
• Providing efficient service and a positive customer experience
• Completing assigned daily cleaning tasks
• Managing walk-in waitlists, and reference comprehensive guest profiles

Expo Stand and Food Runner - Sparkys Landing - Marathon, FL

(2025-02 - 2026-06)

• Checking dishes to ensure they are properly plated
• Coordinating the kitchen line so that all meals for a single table finish cooking at the same time
• Translator communication between the kitchen cookers and servers
• Been focused on each order and the correct table
• Running plates from the kitchen window directly to the correct guests' tables
• Checking dishes before they leave the kitchen to ensure the order is complete
• Assisting servers with drinks

Hostess - Tranquility Bay Beachfront Resort - Marathon, FL

(2025-01 - 2025-08)

• Managing walk-in waitlists w/ Opentable
• Making reservations by phone for breakfast
• Locking specific tables for VIPs, large groups, or special event experiences
• Accommodating guests special requests
• Managing wait times during busy periods
• Providing menus, and guiding them to their tables
• Balancing seating rotation for servers
• Taking to go orders by phone
• Answering phone or in site questions about the restaurant menu

Hostess - Isla Bella Resort and Spa - Marathon, FL

(2024-08 - 2025-05)

• Managing waitlists w/ Opentable
• Making reservations by phone or by Open Table
• Managing wait times during busy periods and updating waiting guests
• Providing menus, and guiding them to their tables when they arrive to the restaurant
• Balancing seating rotations among different servers
• Locking specific tables for VIPs, large groups, or special event experiences
• Wiping down tables and resetting them with clean silverware and linens for next guests
• Accommodating guests special requests

Server - Key Colony Inn - Key Colony Beach, FL

(2023-04 - 2023-11)

• Welcoming guests and Taking their orders
• Making suggestions about the daily specials and special drinks at happy hour
• Offering the best dessert in the Florida Keys at the end of their dinner
• Taking cash or card payments
• Doing daily sideworks at the end of the shift

Server - IHOP - Marathon, FL

(2022-08 - 2023-12)

• Preparing everything to be ready to open restaurant
• Warm welcoming to guests
• Taking guest orders
• Serving food and drinks
• Taking to go order by phone
• Taking cash or card payments
• Making a great breakfast experience to my guests as their server
• Doing daily sideworks at the end of the shift

High School

Bachelor Degree