Shirley Zepeda
FRONT LINE CREW
Talent
Chicago, IL, United StatesMember since July 28, 2026
Fluent in English and SpanishCustomer service: in-person, phone, and digital communicationWork under pressure and adapt quicklySafety awareness and attention to detail
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Fluent in English and SpanishCustomer service: in-person, phone, and digital communicationWork under pressure and adapt quicklySafety awareness and attention to detail
About
Delivered fast, accurate, and friendly service in a high-volume environment. Assisted guests in both English and Spanish, ensuring excellent service for diverse customers. Maintained cleanliness and food safety standards in compliance with company policies.
Experience
FRONT LINE CREW - CHIPOTLE
(2021-03 - 2021-08)
- Delivered fast, accurate, and friendly service in a high-volume environment.
- Assisted guests in both English and Spanish, ensuring excellent service for diverse customers.
- Maintained cleanliness and food safety standards in compliance with company policies.
BUSINESS DEVELOPMENT CENTER MANAGER - ELGIN HYUNDAI
(2022)
- Managed customer service and communication operations, including inbound/outbound calls, emails and appointment scheduling.
- Lead a team to deliver high quality client interactions, increasing customer, satisfaction, and retention.
- Trained in communication skills, conflict resolution, and computer based systems.
- Worked alongside service advisors to enhance customer experience and ensure client satisfaction.
Education
Larkin High School (2022)
Skills
FRONT LINE CREW
