Somelia October
Front Office Supervisor
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About
Dependable and energetic professional with strong time management, multitasking, and problem-solving skills. Experienced in hospitality, customer service, and team leadership, with a proven ability to manage staff and deliver exceptional guest experiences. Certified in TEFL with skills in lesson planning and engaging communication.
Additional hands-on experience in childcare, providing safe and nurturing care for children of various ages. Flexible, adaptable, and eager to contribute in diverse environments.
Experience
Front Office Supervisor - Stein Eriksen Residences
(2022-11)
- Oversee front desk operations, reservations, and guest inquiries.
- Train and manage staff to ensure smooth check-in and check-out.
- Coordinate with multiple departments to maintain high service standards.
Receptionist - Oasis Massage
(2022-06 - 2025-04)
- Greet and welcome clients, manage appointments and schedules.
- Handle payments, process transactions, and manage cash.
- Provide information on spa services and respond to client inquiries.
Senior Travel Consultant - Beachcomber Tours - South Africa
(2016-12 - 2022-10)
- Advised clients on travel options tailored to needs and budgets.
- Coordinated accommodation, transport, tours, and insurance.
- Led reservations team while contributing to administrative operations.
Babysitter - Self-Employed
(2015-01 - 2021-12)
- Provided childcare for children of varying ages in a safe, nurturing environment.
- Assisted with homework, prepared meals, and ensured consistent routines.
- Maintained strong communication with parents to meet expectations.
Education
Tourism Management - Boland College Stellenbosch (2014-01 - 2016-10)
N3 & N4 Mathematics, N4 Engineering Science - Northlink College (2012-01 - 2013-01)
Matric Certificate / GED - Gordon High School (2006-01 - 2011-12)
