Joshua Woods

Customer-focused professional with experience in front office operations, sales, customer service, and team leadership. Skilled at building relationships, managing administrative tasks, resolving concerns, and delivering exceptional service. Seeking to leverage strong communication, organizational, and sales abilities as an Apartment Leasing Consultant.

Front Office Coordinator at Clayton County Parks & Recreation (2023-05 – Present)

• Welcome visitors and provide outstanding customer service in a fast-paced environment.
• Manage phone inquiries, appointments, and scheduling while maintaining accurate records.
• Assist with facility reservations and coordinate event logistics.
• Resolve customer concerns professionally and efficiently.

Associate Manager at City Gear (2021-12 – 2023-12)

• Drove sales through personalized customer engagement and product recommendations.
• Trained and supervised team members while supporting daily operations.
• Handled escalated customer concerns and maintained a positive customer experience.
• Assisted with inventory audits, merchandising, and operational reporting.

Sales Associate at City Gear (2021-08 – 2021-12)

• Assisted customers with purchases, product selection, and service needs.
• Processed transactions, returns, and exchanges accurately.
• Maintained store presentation and inventory organization.

Bachelor of Arts in Fashion Design – Savannah College of Art and Design (SCAD) (2027-05)