Sonia Arredondo

Friendly and detail-oriented Customer Service and Administration 5 years of experience supporting logistics, dispatch operations, and office management. Self sufficient with experience working from home. Recognized for excellent communication, multitasking, and problem-solving skills. Proven ability to handle customer inquiries, coordinate schedules, and maintain organized systems in fast-paced environments.

Customer Service Representative - Frontier Logistics - Oklahoma City, OK

(2024-08)

Hybrid/Remote

• Provide customer support via phone and email, ensuring timely service and satisfaction.
• Coordinate shipment tracking, billing, and delivery updates.
• Communicate with warehouse and dispatch teams to guarantee efficient operations.
• Remote customer service

Dispatcher / Administrative Assistant - Junction Fuels, LLC - Midland, TX

(2022-10 - 2024-04)

Hybrid remote dispatching.

• Managed driver dispatch schedules, payroll, and administrative documentation.
• Supported office operations, including filing, reporting, and communication tracking.

Dispatcher - Pilot Thomas Logistics - Odessa, TX

(2021-02 - 2022-10)

Hybrid remote dispatching loads

• Answer calls
• Dispatch truck driver to location
• Create work loads

Accounts Payable Clerk - Overhead Door Corporation - Midland, TX

(2018-01 - 2021-02)

• Processed invoices, reconciled accounts, and maintained billing accuracy.
• Supported financial reporting and QuickBooks entries.

Cashier - Jack Jordan - Odessa, TX

(2009-06 - 2017-02)

• Cashier, Customer Service, Catering, Prep all catering

Associate Degree - Criminal Justice - Odessa College (1997-01 - 1997-01)

High School Diploma - Permian High School (1992-01 - 1992-01)