Sonia Bourgeous

Information Technology student and marketing professional with experience in project management, client communication, digital campaigns, content production, customer service, and cross-functional collaboration. Quick to learn new software and technology, manage competing priorities, and carry projects from planning through execution.

Assistant Marketing Director at Fruitstand Studios (2024-09 – Present)

• Manage projects and deliverables across multiple client accounts, coordinating timelines, content calendars, approvals, creative production, and deadlines.
• Develop and execute content across Instagram, Facebook, LinkedIn, TikTok, YouTube, email, and SMS; create graphics, short-form video, copy, and campaign assets.
• Coordinate photo and video shoots, creative direction, post-production, and stakeholder feedback while balancing shifting client priorities.
• Analyze performance, research audiences and competitors, and translate technical or industry-specific information into clear customer-facing content.
• Selected client work includes Agent Boost Marketing, Base Case, Melty, Onyx Automation, SONIQCX, Good Boy Billie, and JM Pet Resort.

Server at Legacy Village of Provo (2021-08 – 2025-05)

• Provided attentive customer service to residents, families, and guests while managing multiple requests and priorities in a fast-paced senior living environment.
• Built strong resident relationships, resolved concerns professionally, and collaborated with coworkers and other departments to support smooth daily operations.
• Maintained long-term reliability while balancing work, college coursework, and a second professional role.

Cashier at Walmart (2021-05 – 2021-08)

• Processed high-volume customer transactions accurately and assisted with purchases, returns, questions, and checkout issues.
• Delivered efficient customer service while using point-of-sale systems and handling multiple payment methods.

Crew Member at Papa Murphy's Take 'N' Bake Pizza (2020-01 – 2021-04)

• Prepared customer orders accurately, supported front-line service, and maintained food safety and cleanliness standards.
• Worked collaboratively during high-volume shifts while balancing food preparation, customer service, and operational tasks.

B.S. in Information Technology, Network Administration & Security – Utah Valley University (2027-05)