Sonia Flores

Detail-oriented Project Manager and Procurement Specialist with experience managing purchasing operations, vendor relationships, billing coordination, logistics, and project timelines. Skilled in procurement processes, invoice and purchase order management, financial tracking, and customer service. Recognized for strong organizational abilities, problem-solving skills, and the ability to manage multiple priorities in fast-paced environments while maintaining excellent client and vendor relationships.

Project Manager / Procurement Specialist - Builders Direct Depot - Houston, TX

(2022-06)

• Manage procurement activities for 10–20 active projects simultaneously, coordinating purchase orders, vendor communications, and delivery schedules to meet project deadlines.
• Oversee material procurement budgets ranging from $40,000 to over $500,000 per project.
• Project manage material purchasing and logistics operations to support construction project execution and timeline requirements.
• Match invoices with purchase orders and resolve billing discrepancies efficiently.
• Maintain accurate records of costs, financial projections, and procurement documentation.
• Coordinate with logistics teams to ensure deliveries comply with contract specifications and timelines.
• Build and maintain strong vendor and client relationships to support operational efficiency.
• Support project management functions by tracking materials, schedules, and purchasing requirements.

Store Manager - Fainmous BBQ - Houston, TX

(2019-06 - 2022-02)

• Oversaw daily store operations to ensure efficient workflow, customer satisfaction, and team productivity.
• Assisted ownership with business strategy development, operational planning, and team management.
• Managed payroll support, scheduling, and staff coordination.
• Maintained inventory levels and monitored operational performance.
• Delivered excellent customer service while resolving customer concerns professionally.

Front Desk Agent / Server - Crowne Plaza Hotel - Houston, TX

(2014-01 - 2019-03)

• Managed guest check-in and check-out processes while providing excellent customer service.
• Handled phone inquiries, reservations, and billing concerns accurately and professionally.
• Assisted guests with hospitality needs in both front desk and dining service roles.
• Maintained strong communication and multitasking skills in a fast-paced hospitality environment.

Provider - A & T Home Healthcare Services - Houston, TX

(2013-08 - 2013-10)

• Assisted elderly clients with daily living activities and personal hygiene needs.
• Maintained a clean, safe, and supportive environment for patients.
• Provided compassionate care while supporting clients’ daily routines.

CNA Clinical Training - Westwood Rehabilitation and Skilled Nursing Facility - Houston, TX

(2013-06 - 2013-06)

• Completed clinical training required for Certified Nurse Aide certification.
• Assisted patients with exercises, daily activities, and transportation to examination rooms.
• Documented changes in patient conditions and daily activities.

Customer Service Associate - Fainmous BBQ - Houston, TX

(2011-04 - 2013-08)

• Supported daily restaurant operations in a family-owned business environment.
• Processed customer transactions and assisted with food preparation and cleaning.
• Developed strong multitasking, teamwork, and customer service skills.

Business Administration - Houston Community College (2021)

Nurse Aide Certification - Smithwood Medical Institute (2013)

High School Diploma - James Madison High School (2012)