Sonia Galvan

Dedicated professional with experience in healthcare operations, customer service, and youth leadership. Known for strong communication, organization, and the ability to adapt across multiple roles. Passionate about serving others, building community, and creating supportive environments.

Kids & Students Ministry Leader - Pantano Christian Church - Benson, AZ

(2025-12)

• Lead and organize weekly programs for children and students in a structured and supportive environment.
• Develop and implement lesson plans that support age-appropriate learning and engagement.
• Coordinate volunteers and collaborate with team members to create a positive learning experience.
• Build relationships with children, students, and their families to foster trust, communication, and community.
• Plan activities and events that encourage engagement, participation, and personal growth.
• Provide mentorship and guidance to youth while supporting families and caregivers.
• Manage scheduling, communication, and preparation for weekly services and events.

Patient Transporter → Dispatcher → Patient Care Technician & Unit Clerk - TMC (Hospital/Medical Center) - Tucson, AZ

(2020-11 - 2025-11)

• Provided safe and compassionate transport for patients and medical materials throughout the hospital while maintaining comfort, dignity, and professionalism.
• Advanced to dispatcher role coordinating patient transport requests and managing logistics to ensure timely movement across the hospital.
• Collaborated with nurses, physicians, and staff to maintain an organized and efficient care environment.
• Supported unit operations as a Patient Care Technician and Unit Clerk, assisting with patient needs and daily workflow.
• Assisted with onboarding and training new staff while helping improve workflow efficiency.
• Maintained strong communication, teamwork, and attention to patient safety in a fast-paced healthcare setting.

Shift Lead / Sandwich Artist / Cashier - Flying J / Subway - Tucson, AZ

(2019-11 - 2020-09)

• Managed shift operations, including team supervision, scheduling, and workflow efficiency.
• Trained new team members and cross-trained staff on both restaurant and gas station operations.
• Maintained a positive and welcoming environment for customers while ensuring excellent service.
• Ensured compliance with safety, sanitation, and food handling standards
• Assisted with multitasking across roles during high-volume shifts to support smooth operations.

High School Diploma - Cienega High School (2020-05)

Certification - Medical Assisting - Pima JTED (2020-05)

Coursework - Childhood Education - Pima Community College (East Campus) (2022 - 2024)